Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(4,547 Reviews)
Rating breakdown 4,547 reviews
5 Stars
3,590
4 Stars
724
3 Stars
156
2 Stars
35
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
5
Great phone, fast, looks clean and silky and nice.
on April 27, 2026
Posted by: Leeweee
[This review was collected as part of a promotion.] It's a great phone. I use it for gaming and just the regular stuff, I also use galaxy AI for stuff I need like questions and information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a decent brand
on April 27, 2026
Posted by: Consumer1
[This review was collected as part of a promotion.] The camera/video capacity is challenging. Video length storage capacity in compatible with picture storage.
Uncertain on how to store and retrieve pictures/videos to/from the Cloud.
Upgrading of apps changing the icons on the main screen.
Uncertain if prompts for clean up of storage space are actual or a virus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy phone
on April 27, 2026
Posted by: MeliMay
[This review was collected as part of a promotion.] My new phone is absolutely amazing and I just love it. I was hesitant on getting a new phone because of the difficulty of transferring everything over but this was so easy, and I cannot believe.How long the battery life on this phone is. Such a great purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Picture Quality
on April 27, 2026
Posted by: Tarabear
[This review was collected as part of a promotion.] This has to be one of my favorite phones ive gotten and takes the absolute best pictures. That you will take its good for those who are about photos. Now if you want it for listing to music it's good but the battery life is another thing it last but you will
Need a charger bank if your using it all day long or your charger other then that I have no complaints about this phone what so ever.
Need a charger bank if your using it all day long or your charger other then that I have no complaints about this phone what so ever.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Every Day
on April 27, 2026
Posted by: Dbrown
[This review was collected as part of a promotion.] My Galaxy S25 is reliable, holds a charge, and is easy to navigate. Galaxy AI helps me find answers easily. I love the way it fits in my wallet case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this upgrade
on April 27, 2026
Posted by: LadyNiqua
[This review was collected as part of a promotion.] I use my Samsung device every day for a variety of purposes, both personal and professional. For work and school-related tasks, I rely on it to check emails, manage my calendar, communicate through messages and video calls, and access important documents on the go. It helps me stay organized and productive throughout the day.
For entertainment, I frequently use my device for streaming shows and movies, listening to music, and browsing social media. The screen quality and sound features make watching videos and streaming content very enjoyable.
I also use it for daily routines such as setting alarms and reminders, taking photos, navigating with maps, online shopping, and staying connected with family and friends. The features of my Samsung device make multitasking easy and help me balance work, personal responsibilities, and relaxation in one place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Happy until I was not
on April 27, 2026
Posted by: Dingbat
[This review was collected as part of a promotion.] I have been very happy with my Galaxy phone especially finding the Galaxy AI Gemini, such a great experience with my first time. But recently I have felt less secure and having to be forced to use the Google text app is unsatisfactory . The whole Google app feels vulnerable and I would rather stick with my Galaxy text app.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Dingbat, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when features you use frequently have been changed to something you may not be familiar with initally. We have provided a link to the complete manual to help you with the change to the messaging app on your device. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Phone
on April 27, 2026
Posted by: Kitkat
[This review was collected as part of a promotion.] Love the clarity of the photos and videos. Thank you so much.
Value
5
Written by a customer while visiting Samsung US