Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(4,551 Reviews)
Rating breakdown 4,551 reviews
5 Stars
3,593
4 Stars
725
3 Stars
156
2 Stars
35
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
5
Product is amazing
on April 27, 2026
Posted by: Mcd121
[This review was collected as part of a promotion.] I use my Galaxy AI phone every day for everything, and what stands out the most is how tough and reliable it is. This phone has been dropped more times than I can count on concrete, pavement, and tile, and it still works perfectly with no issues.
It’s even been through a full washer cycle by accident, and after drying it off, it powered right back on and worked like nothing happened. No glitches, no damage, just kept going.
I’ve used a lot of phones over the years, but this is the first one that actually feels built for real life. Durable, dependable, and something I don’t have to worry about.
It’s even been through a full washer cycle by accident, and after drying it off, it powered right back on and worked like nothing happened. No glitches, no damage, just kept going.
I’ve used a lot of phones over the years, but this is the first one that actually feels built for real life. Durable, dependable, and something I don’t have to worry about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not really impressed
on April 27, 2026
Posted by: Wellthatdidntwork
[This review was collected as part of a promotion.] I got this to replace an old I phone this was supposed to be better but my 4 year old phone done way better than this brand new one does in every way
Value
1
Response from Samsung USBy R&R Team, April 28, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it can be when your device is not meeting your expectations in features or functionality. Without knowing what frustrations you may be experiencing, we have provided a link to the Samsung Support Team. They can answer any questions, and offer assistance with any frustrations as you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25
on April 27, 2026
Posted by: Slowmotion
[This review was collected as part of a promotion.] My Galaxy has 25 has become my everyday powerhouse I use it for everything from capturing sharp photos during my day to managing work streaming and staying organized The performance feels fast and smooth and the battery easily gets me through long hours what really stands out is how Google AI enhances the experience I use it for quick photo edits summarizing long text and generating helpful judges when I'm multitasking it makes the phone feel smarter and more intuitive especially when I'm on the go overall the s25 fits perfectly in my routine and makes daily tasks easier and more efficient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on April 27, 2026
Posted by: Toddothy
[This review was collected as part of a promotion.] Galaxy ai is one of the cool features of this phone. This phone has great aspects in many areas outside of the camera that everyone already knows is great. It does everything you need and more.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Down Right One Of The Best Phones Ive Had Yet
on April 27, 2026
Posted by: JustJenna
[This review was collected as part of a promotion.] I really enjoyed the camera effects Samsung Galaxy S25 has as well as how well the Galaxy AI is much better than I expected. When I needed to know ANYTHING, AI would be quick to teach me anything i could ever Imagine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone since the s22
on April 27, 2026
Posted by: Babygurl2717
[This review was collected as part of a promotion.] Really love it just like the s22 with more updated features. Haven't had any problems with it. Camera is really good and battery holds a great charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best I've ever owned
on April 27, 2026
Posted by: Deanna
[This review was collected as part of a promotion.] This phone has great ram, drive space, great performance, speed, never lagging. Gives me many options to personalize. and Galaxy AI is great compared to other AI programs. I will never change to another brand because it keeps me in sync with all of my Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 27, 2026
Posted by: Shelliepme
[This review was collected as part of a promotion.] Works great for casual games and watching videos. Pretty sturdy construction as I've dropped it several times and it's not had any damage. Takes excellent photos
Value
5
Written by a customer while visiting Samsung US