Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,757 Reviews)
Rating breakdown 3,757 reviews
5 Stars
2,994
4 Stars
575
3 Stars
125
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
152)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
5
The best phone I've owned so far.
on December 6, 2025
Posted by: ellie86
[This review was collected as part of a promotion.] I've been using this phone since it first came out, an upgrade from an older model, and I can honestly say it was worth it. I chose the S25 since I prefer a smaller phone. Just because it's small doesn't mean that it isn't powerful. It takes wonderful pictures and video quality is excellent. It's very snappy - I have no problems with switching between apps and there's no lag. Also - the device itself is so easy to hold and feels pretty premium. It's a good weight - not too heavy. I got the Icyblue color for the Y2K / early millennium vibe and I love it. I find myself using clear cases just to show off the color. Battery life has been great so far. I do tend to charge it to just 95% since I hear fully charging your phone every time can damage the battery. I use Galaxy AI just about every day - I have used the AI Transcription with the voice recorder during meetings. I like that I can use the translation function - my Spanish is rusty - and that there's a variety of different languages to choose from. I love the Now Bar! It's like a little personal assistant that breaks down your day for you. I get calendar reminders, news, and weather updates. It lets me know how active I am throughout the day, my stock updates, even video recommendations from YouTube and playlists from Spotify. Galaxy AI seems to work seamlessly with all the apps I use the most. It really makes my phone a smartphone and something that's unique to me and my interests.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good, reliable phone.
on December 6, 2025
Posted by: Nibor1
[This review was collected as part of a promotion.] My S25 has been very ez & user friendly, so far. My only beef is that I have to use a stylus at times, since the screen doesn't want to recognize my fat fingers. Gone thru setting & diagnostics, didn't find a solution. Haven't used Galaxy AI, I live in a real world.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing !
on December 6, 2025
Posted by: Irrelevanttrex
[This review was collected as part of a promotion.] Love this phone ! The screen is so clear, great for everything i do. My favorite is the camera , wow ! It takes amazing photos and is so easy to use and understand! I spend several nights a week taking pictures of the sky and have never had the quality of these photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love the phone, its new and I love how snappy itis
on December 6, 2025
Posted by: claxly1
[This review was collected as part of a promotion.] I use my Samsung s25 every day for a mix of gaming, work, and staying connected. The display makes movies and shows look sharp, and the speakers give solid sound for a phone. Games run smoothly with no lag, and the battery life easily lasts through a full day. For work and school tasks, the multitasking features and quick performance make switching between apps simple. Overall, it handles everything I need entertainment, productivity, and daily use without slowing down, but in some social media the cameras look kinda crappy, still very solid tho. upgraded from my s21 and I LOVE the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best
on December 7, 2025
Posted by: Robbyz
[This review was collected as part of a promotion.] This is one of the best phones I have ever had and I would definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kts14
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
It was easy to switch my info from my old galxy to the new phone! The pictures are great quality and the AI feature is cool! Also the color is so pretty!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark
from Beaumont California
Expertise:Beginner
Verified Purchase:Yes
Smaller then, I thought it would be.I forgot to look at the dimensions, but it works wonderful
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Should've got a Motorola
on December 21, 2025
Posted by: AgentJ25
Expertise:Intermediate
I feel like I went back in time with this phone. I Traded in a perfectly good s21 because I needed dual Sim but lost call/speaker quality, video and photos are terrible. I was reluctant to get another samsung device and can assure I will not be again in the future.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Hello AgentJ25, we appreciate your feedback on your Samsung Galaxy S25. We know how distressing it is when you have a new device that is not meeting your expectations. We have provided links to a few articles to help you with the audio quality of your device. We have also shared links to an article to help you with the different camera settings and features for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US