Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,484 Reviews)
Rating breakdown 3,484 reviews
5 Stars
2,780
4 Stars
529
3 Stars
116
2 Stars
28
1 Star
31
87%of customers recommend this product.
(
109 out of
125)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
5
SAMSUNG IS ONE OF THE BEST DEVICES FOR CELL PHONE
on November 11, 2025
Posted by: Dora7explorer
[This review was collected as part of a promotion.] The.Samsung s25 series has been one of my favorites since I switched to Samsung. Unlike Siri. ...Galaxy AI has not been nosey but very helpful. I didn't know until recently holding the power button activates galaxy AI and so easy to ask questions about the phone and Google questions too. I love using Google AI to restart my phone or turn off if necessary although I wish you could hold the power button down to shut off . Maybe I haven't discover everything yet. Samsung is mysterious but has a lot of features. I love how when it's time to clean up the phone you can find in easy or use galaxy ai. I stay familiar with all technology but galaxy ai is a great feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone that allows one to do lots
on November 12, 2025
Posted by: Kylebryan
[This review was collected as part of a promotion.] AI is the new way to go and we need to embrace it. Things are changing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible performance and system layout
on November 12, 2025
Posted by: Usetolovesamsung
from New Mexico
Expertise:Expert
Terrible new system. Just switched from the S20 5G and this new phone is Terrible. You have to swipe down and right to see notifications as opposed to them being right there less choice in phone set up, forced updates you don't want or need unless you're Tech savy enough to figure it out. A.I, galaxy assistant all forced to be on you're phone that i don't want but don't have a choice. So many system operations that it drains your battery. Basically had to give this phone a lobotomy to get it up to 17 hours minimum of battery life. I've since given the phone away and gotten my S20 5G fixed for simple and easy use again. Do not buy this for a grandparent or parent if they aren't tech savvy. They will not get it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R Team, November 13, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy S25. We know that upgrading to a new device after a longer period of time can come with a learning curve due to all of the updates and changes to the software. We have provided a link to the complete manual to assist you with these updates and best aligning the settings to your preferences. We have also provided links to a few articles to help you maximize the battery life if the intelligent battery has not made the adjustments to your consumption as intended. We have lastly, provided a link to the Samsung Support Team if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 13, 2025
Posted by: 143samdungS25
[This review was collected as part of a promotion.] Has e erything in a galaxy yu wa t and need, yet upgraded in all the best ways
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of this world
on November 13, 2025
Posted by: Bamaboi974k
[This review was collected as part of a promotion.] My S25 is better than I was expecting. This phone is simply amazing. Combined with the use of Samsung AI and the possibilities are endless !!! I have wanted a brand new just released Samsung Galaxy for a very very long time and finally got the chance to live the experience. Thanks for making a product that is easy to use and makes my heart and mind race off into the future of technology that I dreamed of as a child.... Wooow!!! What's next?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small but powerful phone.
on November 13, 2025
Posted by: ScubaPhonePhotos
[This review was collected as part of a promotion.] Galaxy AI is always at your fingertips. High quality camera whenever you need it and this phond is blaxing fast. Apps launch quickly. The best phone in its class in my opinion. Looking forward to future models!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is one of the best that i've had.So far
on November 13, 2025
Posted by: Stormcenter
[This review was collected as part of a promotion.] Considering that I've came from a lower brand Samsung phone to this higher brand S25I am thoroughly happy with the productivity. The smoothness, the camera quality the ease to download apps or wallpapers and the overall functionality. It is so much better than the previous Samsung. That I had the a 14, and I would definitely recommend this to other consumers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25
on November 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy S25 is the best phone I've had. It has everything I need & more. The Galaxy Ai is so helpful & easy to use. I use the Galaxy for everything. Whether its for work or to get inspiration for my coloring hobby. I highly recommend a samsung phone & to take advantage of using the Galaxy Ai.Colwy
Value
5
Written by a customer while visiting Samsung US