Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,726 Reviews)
Rating breakdown 3,726 reviews
5 Stars
2,972
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
5
Went from the S21Ultra to an S25, love it!
on September 15, 2025
Posted by: Alexizcool
[This review was collected as part of a promotion.] So, just like the title says, I upgraded from my S21 Ultra to an S25, and I'm really digging how Galaxy AI helps me edit texts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera on this phone is wonderful
on September 15, 2025
Posted by: Mitch401
[This review was collected as part of a promotion.] Galaxy AI is a great feature. I use my phone for social media the most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's got more bang for the buck than you know
on September 15, 2025
Posted by: Work2much
[This review was collected as part of a promotion.] It's great for my job. Does what I need. It also takes a beating and I dont eve. Have a case for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new friend
on September 15, 2025
Posted by: RalphC
[This review was collected as part of a promotion.] I use it to watch TV programs because it's got great quality of pictures, all I could tell you is that this is a great product and that I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is definitely better than the A series
on September 15, 2025
Posted by: Brandont
[This review was collected as part of a promotion.] I use my phone slot for work, calendars, maps, and photos. I love the camera on this, and use it constantly. It's loading speeds out do that of my last phone, the a15, and thats pretty cool too. I do wish the speaker got louder, I work around alot of construction noise and alot of times need my hands for other things, or have a third party in on the call. So I'm very often on speaker phone. Outside of that, I'm very happy with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its ok but I wish it was bigger and edgeless like
on September 15, 2025
Posted by: Leegee
[This review was collected as part of a promotion.] Its ok im enjoying it but I wish it was bigger and edgeless like the s7
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone in Galaxy Series
on September 15, 2025
Posted by: Eibhilin
[This review was collected as part of a promotion.] My Galaxy S25 has been my favorite phone so far! I use it to get the news, do research, and play. The UI is very intuitive and I haven't had any issues. My favorite app is the camera - for me, the point and shoot feature is as easy as it gets and taking video makes me feel like a pro. The Google AI is automatic when I'm using it in my car - I enjoy driving because of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 phone review
on September 15, 2025
Posted by: BeKr45
[This review was collected as part of a promotion.] Galaxy AI is kinda nice when you Google search. There's a lot of options for editing photos including removal of items not wanted in the photo. Takes nice photos, although s24 ultra is way better with pics! Upgraded device and wish I wouldn't have. I miss HTC and LG devices for sure!!!
Apps shut down frequently or "stop working".
Apps shut down frequently or "stop working".
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hi BeKr45, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that updates to your device can come with different features that take time to adjust. We have provided a link to an article to help you with the camera settings and features to help you capture the best possible photos and videos. We have also shared a link to a troubleshooting guide to assist you with the apps you mention closing or freezing. We have lastly, shared a link to the Samsung Support Team to assist you further if your frustrations continue with your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US