Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(3,757 Reviews)
Rating breakdown 3,757 reviews
5 Stars
2,994
4 Stars
575
3 Stars
125
2 Stars
30
1 Star
33
88%of customers recommend this product.
(
133 out of
152)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
2
Difficult to navigate
on November 18, 2025
Posted by: Becky453
[This review was collected as part of a promotion.] Would find myself having to disable again and again AI functions. Double app cause my data to be eaten fast and was annoying to navigate
Value
2
Response from Samsung USBy R&R Team, November 19, 2025
Hi Becky453, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know upgrading to a new device can come with a bit of a learning curve, and cause frustration as you explore the capabilities of your device and align the settings to your preferences. We have provided a link to the complete manual for your device to assist you with your exploration. We have also provided a link to the Samsung Support Team if you believe your settings are not maintaining your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 19, 2025
Posted by: Alexking
[This review was collected as part of a promotion.] Great phone, great battery life and very powerfull.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Alexking, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the enhanced features, processing power, and battery life of your device. We have shared a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: TFITE
from Lucasville ohio
Expertise:Intermediate
Verified Purchase:Yes
Awesome battery life and sleek.. love it definitely a 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Good
from Nashville Tennessee
Expertise:Expert
Verified Purchase:Yes
Good very goooooooooooooooooooooooooooooooooooooood
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing how good you are finding this device for all of your daily needs. We have shared a link to the full manual for your device to help you explore additional capabilities and integrate them in to your usage. We have also provided a link to the Samsung Support Team if any questions come up during your exploration. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I like my s25
on December 3, 2025
Posted by: Squirt
[This review was collected as part of a promotion.] My galaxy Ai is my favorite 25 perk. It is so helpful to have. The circle n search is amazing the camera im not impressed with. I don't like that when I use voice search on Google after 3 words it stops and I spend a lot of time starting over where I was cut off amd rethink everything I was saying it's just a real pain also with Google voice search it'd be nice of you just say go or something and it would search it instead of you having to hit print out below or hit the back button on the keyboard so you can access the search button
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Take a page from S23
on December 6, 2025
Posted by: Phone4Z
[This review was collected as part of a promotion.] The dual pull down for notifications vs phone functions is pretty inconvenient.
Amazon Music sometimes shows on the locked screen for ease of control, sometimes not. And, defaults to the bottom of the screen...not ideal.
Some apps with options on the very bottom do not play well with the phone's back, home or expand buttons.
The copy functionality is lacking, too.
Beyond these inconveniences, a nice little phone.
#GalaxyAI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love Samsung
on December 6, 2025
Posted by: Ghostrider
[This review was collected as part of a promotion.] As Nikola Tesla predicted over 100 years ago that we would all be carrying devices that have the knowledge of the world, Samsung has understood the assignment. My phone is that and more.
The S25 not only keeps me in touch with my family, but also keeps me entertained as i go through my day. My.phone is my information bank, my shopping tool, my navigator and my jukebox.
And boy , is it tough. It fell out of my pocket while I was riding my motorcycle and didn't even have a scratch!. It has survived being caught in the rain and still hums happily along.
I use Gemini and am frankly.impressed with it. Gemini is like that friend that you hang out with at a barbecue and fascinates with endless stories.
In closing, I am a Samsung fan for life.
The S25 not only keeps me in touch with my family, but also keeps me entertained as i go through my day. My.phone is my information bank, my shopping tool, my navigator and my jukebox.
And boy , is it tough. It fell out of my pocket while I was riding my motorcycle and didn't even have a scratch!. It has survived being caught in the rain and still hums happily along.
I use Gemini and am frankly.impressed with it. Gemini is like that friend that you hang out with at a barbecue and fascinates with endless stories.
In closing, I am a Samsung fan for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fine phone
on December 6, 2025
Posted by: Merlin2
[This review was collected as part of a promotion.] It connects great to my vehicle. I do have trouble sorting pictures but believe this is operator error. Do need cleaner instructions.
Value
4
Written by a customer while visiting Samsung US