Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,711 Reviews)
Open Ratings Snapshot
Rating breakdown 3,711 reviews
5 Stars
2,965
4 Stars
576
3 Stars
121
2 Stars
27
1 Star
22
85%of customers recommend this product. 
(
72 out of 85
)
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Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
5 out of 5
5
Samsung always dependable
on April 5, 2025
Posted by: Lefte4life
[This review was collected as part of a promotion.] I have been using the Samsung Galxy since it's inception. Samsung has always been dependable and keeps up with the ever changing technical advances. It does everything I need and more.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 1, 2025
Hey Lefte4life, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are so pleased with the features and capabilities of your new device, and that you are finding useful for a range of daily tasks. Please, reach out to us again any time in the future if you have questions or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera,speed.
on April 6, 2025
Posted by: Cuznvinny
Great phone great experiences samsung saved me money and Increased my savings for the accessories.
Response from Samsung USBy R&R TeamApril 8, 2025
Hi there Cuznvinny, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 with us. We are thrilled tohear how happy you are with the usage and purchase of you rnew device. We hope you have found time to explore the capabilities of Galaxy AI that can further enhance your experience of your device every day. We have provided links to resources to help you with these features and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life and good graphics
on May 31, 2025
Posted by: YSLSNACKS
[This review was collected as part of a promotion.] The Samsung Galaxy S25 series appears to be a strong contender in the high-end smartphone market, focusing on powerful performance, advanced camera systems, and deeply integrated AI features designed to streamline daily tasks and enhance user creativity. While some reviews note that certain AI features might feel gimmicky or not always faster than manual methods
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's samsung
on May 31, 2025
Posted by: Batmanfan
[This review was collected as part of a promotion.] The phone is what you would expect. Its a samsung and does everything it should do but nothing ground breaking from any other phone put there. Galaxy AI isn't that spectacular either. It doesnt do enough to separate its self from apples AI. Its something I rarely use and when I do use it it doesnt blow my mind. The daily brief doest wow like advertised so it's another function I barely use. Galaxy AI is still young but in its current stage I'm not impressed.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 2, 2025
Hi there Batmanfan, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how frustrating it can be when your device does not align to your expectations, and we would love to help you maximize your experience. We have provided a link to a video to help you customize the Now Brief setting of your device. We have also provided a link to the full device manual to help you with additional features, and align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love4Galaxy
on May 31, 2025
Posted by: LOVE4GALAXY
[This review was collected as part of a promotion.] I recently upgraded to the S25 from the S22 and I absolutely love this phone. I use my phone for everything from streaming to emails, text and video calls. The Galaxy AI is an amazing feature also! I would have liked it if they had pink but I went with the Seafoam green. Would recommend this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Upgrade
on May 31, 2025
Posted by: qwhite
[This review was collected as part of a promotion.] This phone have been really good to me since I upgrade from my old S22 I had for a while. Pictures are great and it response real well when using the network. Will keep using Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features, it operates quickly
on May 31, 2025
Posted by: Mild2Wild
[This review was collected as part of a promotion.] I love every aspect of my S25, it is very fast on downloads and transfers and takes awesome pictures and videos. I honestly can't say anything bad about this phone. I have been a huge galaxy fan for a long time and have owned many through the years. The Galaxy AI features of the phone are an awesome addition as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's so easy
on May 31, 2025
Posted by: Pumakitty
[This review was collected as part of a promotion.] I'm a person that doesn't know how to use most of today's technology. I call myself technology challenged. But I have used many features it has to offer and love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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