Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Average customer rating
4.7
(4,085 Reviews)
Rating breakdown 4,085 reviews
5 Stars
3,278
4 Stars
610
3 Stars
129
2 Stars
33
1 Star
35
87%of customers recommend this product.
(
111 out of
127)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (AT&T)
Customer Rating
5
Top-notch phone camera and speed are insane!
on October 11, 2025
Posted by: S25Beast
[This review was collected as part of a promotion.] I’ve been using the S25 for a while now and it’s one of the best phones I’ve ever had. The camera quality is super clear, the battery lasts all day, and it’s fast with no lag at all. The screen is bright and smooth, and it feels great in the hand. Definitely worth the price — I’d recommend it to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great item works fine
on October 22, 2025
Posted by: mikamundo
[This review was collected as part of a promotion.] works great is a nice phone, fast, light, good screen
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey Mikamundo, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing that you are so pleased with your device, and finding it helpful for your needs every day. We have shared links to a few resources to help you discover additional capabilities, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Jonathan
from Colorado
Expertise:Expert
Verified Purchase:Yes
Fast, good battery life, sound and screen are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 28, 2025
Hey Jonathan, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are enjoying the enhanced speed, battery life, and audio quality of your device. We have provided a link to the complete manual for your device to help you explore additional features like Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
entire phone.
on November 12, 2025
Posted by: smith
i BEG of you: do NOT get this phone.
i wish i bought anything else.
MANDATORY to log into your phone with google, which you then have to upload your own private info just to verify yourself.
i wish i bought anything else.
MANDATORY to log into your phone with google, which you then have to upload your own private info just to verify yourself.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, November 12, 2025
Hi Smith, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We know how important your security of your device is to you every day, and needing to feel that your data is secure at all times. We have provided a link to the Samsung Support Team if you are interested in discussing ways to customize your device to feel comfortable using, and have the peace of mind that your data is secure. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
New gen, new great phone
on February 14, 2025
Posted by: Denosam
[This review was collected as part of a promotion.] Loyal Samsung user here, so transition between generations couldn't be more seamless. Latest does feel more responsive and intelligent with the ai capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on February 20, 2025
Posted by: towman25
[This review was collected as part of a promotion.] Seamless across all apps, camera is amazing, charging is extremely quick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The Camera quality
on March 25, 2025
Posted by: Oaht
from Green Bay wisconsin
I purchased this phone not very long ago, only a few days ago. Everything with this phone was going great until last night. It needed a software update. So of course I installed the software update. As soon as the phone started back up it started automatically and randomly just whenever restarting the phone. I've looked up how to try and fix this and I've tried everything and nothing has worked. Returning this item.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Oaht, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it can be when your device is not meeting your expectations and operating as intended. We have provided a link to the Samsung Support Team below to assist you. They can work with you one on one to determine the root cause of your frustration and help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Seems basic
on April 5, 2025
Posted by: EJ12326Y
[This review was collected as part of a promotion.] Camera isn't great. Like my old Samsung from 3 yes ago.
You can't talk to text . It really sucks
Value
2
Response from Samsung USBy R&R Team, April 8, 2025
Hi there EJ12326Y, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can come with a bit of a learning curve, and we would love to help you with this exploration of your device. We have provided a link to an article to help you with the camera settings and features. We have also shared a link to the Samsung Support Team to help you troubleshoot the talk to text option, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US