very misleading deal! att promised I will get the phone for free, and I am being billed for it in my monthly bills! They claimed they never received the trade in. And client services calls were awefull and unprofessional
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 5, 2025
Thank you for your feedback! We’re continuously working to improve the experience and make it as smooth and helpful as possible. We would love to assist you further, please fill out our self-service form: www.att.com/get-support and we will reach out to you for further assistance