Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(6,047 Reviews)
Rating breakdown 6,047 reviews
5 Stars
4,742
4 Stars
996
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
4
Very good phone
on October 6, 2026
Posted by: Androidguy
[This review was collected as part of a promotion.] I chose the S25 because it's such a great value. It’s the best phone for the price and has everything you could possibly need.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fan
on October 6, 2026
Posted by: DjKJ13
[This review was collected as part of a promotion.] This is my 7th Galaxy phone. My S23 wasn't holding battery charge and it was time to upgrade. I chose the S25 because of the smaller size (I have small hands) it's very similar to my last one, pros and cons I guess. Overall though, I really like it so far 3 weeks in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is EXACTLY WHAT I NEEDED!!!!
on October 6, 2026
Posted by: KRAZYKONNIE
[This review was collected as part of a promotion.] I chose this Samsung Galaxy s25 phone for many reasons.....Starting with all the great new features that my old phone didn't have! The Camera quality is great! The s25 is very user friendly, making things much simpler for me to accomplish as a Senior Citizen now! Lol I'm thrilled with my purchase and plan on buying Samsung products for the rest of my life! Excellent investment!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on October 6, 2026
Posted by: Candy3
[This review was collected as part of a promotion.] I've always been a Samsung user and wouldn't change that, the phone has great features, from the camera to the sound to so much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Long time Samsung Fan, long running issue
on October 6, 2026
Posted by: Madzsy
[This review was collected as part of a promotion.] I chise a Samsung 25 as Ibwill be getting a new one shortly. Been using Samsung for the longest. I always recommend samsung products and have been a proud owner. Love the screen, the unmatched camera, and qualities. How the phone allows for customization and has always been stylish! However, I've had the same issue that causes a need for a replacement or new phone. I've now been through 3 phones with the same exact issue. Randomly turning off the screen and/or going black with no way to turn it back on when needed, mind you at full charge. I've been dying for a smart watch or tablet but having to grab a replacement phone has unfortunately inhibited that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I thoroughly enjoy this product
on October 6, 2026
Posted by: samsunggirly4life
[This review was collected as part of a promotion.] I use my Samsung device for EVERYTHING. I chose this device because it holds everything I love and need right on my home page. All my streaming, banking, social media displayed nicely for me and easy to navigate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25
on October 5, 2026
Posted by: Hatereviews
[This review was collected as part of a promotion.] Nice phone. Not much different from the 22 to me. Only changed phones because of battery wouldn't hold a charge.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Fingerprint Reader is useless
on October 5, 2026
Posted by: Higgitj
[This review was collected as part of a promotion.] As aluded ito n the title, the fingerprint reader works maybe 1 time out of 20. I've reloaded my prints, keep the screen clean and unscratched, and make sure my hands are clean. Nothing works. Once I'm in, other apps with biometrics work fine.
Value
2
Response from Samsung USBy R&R Team, October 6, 2026
Hey Higgitj, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how frustrating it is when a needed feature of your device is not operating as intended. We have provided a link to a troubleshooting guide to help you with this matter at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US