Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(5,107 Reviews)
Rating breakdown 5,107 reviews
5 Stars
3,998
4 Stars
841
3 Stars
179
2 Stars
43
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
5
Top-notch phone camera and speed are insane!
on October 11, 2025
Posted by: S25Beast
[This review was collected as part of a promotion.] I’ve been using the S25 for a while now and it’s one of the best phones I’ve ever had. The camera quality is super clear, the battery lasts all day, and it’s fast with no lag at all. The screen is bright and smooth, and it feels great in the hand. Definitely worth the price — I’d recommend it to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great item works fine
on October 22, 2025
Posted by: mikamundo
[This review was collected as part of a promotion.] works great is a nice phone, fast, light, good screen
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey Mikamundo, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing that you are so pleased with your device, and finding it helpful for your needs every day. We have shared links to a few resources to help you discover additional capabilities, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
DANGEROUS!
on November 9, 2025
Posted by: Dont text and drive
Bluetooth consistently at one minute 40 seconds it is turning off "audio" in the Bluetooth settings for the device. My family all just got new phones and all four disconnect the same way. It's very inconvenient that it does it for my vehicle because I have to consistently look at my phone while driving to turn back on audio in the Bluetooth settings anytime I set off. It's dangerous and I hope this issue is resolved soon.
Response from Samsung USBy R&R Team, November 10, 2025
Hey there, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how important the reliable connection of your device through Bluetooth is to you every day. We have provided a link to a troubleshooting guide to assist you with this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this frustration continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on November 18, 2025
Posted by: BCunn513
[This review was collected as part of a promotion.] The galaxy S25 is really good !! It has awesome AI features
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hi there BCunn513, thank you for sharing your experience of your Samsung Galaxy S25 with us. We love hearing how awesome you are finding your device to be every day, and that you are loving the usage of Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The s25 has an amazing battery life
on December 4, 2025
Posted by: Leowolf18
[This review was collected as part of a promotion.] The galaxy AI feature comes in handy so much im always using it at work to figure stuff out and it always helps me out 10/10 the battery is also amazing i work 10 hour days sometimes longer i use gps to get to each job location and i still always have between 30-40% battery left at the end of my day its awesome huge upgrade!
Value
5
Response from Samsung USBy R&R Team, December 5, 2025
Hey Leowolf18, thank you for sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are having such an amazing experience with your device, loving Galaxy AI, and finding the battery life to be wonderful at keeping up with your throughout the day. We would love to hear from you again any time you have questions or wish to share further feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Matt
from Texas
Expertise:Expert
Verified Purchase:Yes
This phone does not disappoint. Speedy, good battery life, great camera. I am very pleased with my purchase
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mary
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I am very happy with my new Galaxy S25. The camera takes very good pictures. I had a s22 and I think things are easier to use on the 25.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Very Disappointed with S25
on June 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Extremely unhappy with S25.The phone constantly freezes making it frustrating to use on a daily basis. The touch sensor doesnt respond ill tap on something and nothing happens. Basic functionality is also lacking i can't easily pull down the notification panel without unlocking my phone just to check on simple things location, wifi, flashlight, sound,brightness controls..that's incredibly inconvenient. The phone behaves unpredictability pages randomly open to something without me intending to.
Another major issue is storage. The space fills up too quickly
Constantly get messages I have no storage or 1 percent storage left. Which prevents me from taking photos unless I delete something. This is unacceptable for a modern device. Im also unhappy being forced to use Google messaging. Camera quality is disappointing it is blurry more often than not. S21 took better pictures .sharper clearer.overall this phone lacks stability, key functionality
Another major issue is storage. The space fills up too quickly
Constantly get messages I have no storage or 1 percent storage left. Which prevents me from taking photos unless I delete something. This is unacceptable for a modern device. Im also unhappy being forced to use Google messaging. Camera quality is disappointing it is blurry more often than not. S21 took better pictures .sharper clearer.overall this phone lacks stability, key functionality
Value
2
Response from Samsung USBy R&R Team, June 25, 2026
Hi there Nunaluna, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it is when your usage of your device is interrupted in some way, and we would love to help you maximize your experience with your device. We have provided links to articles to help you troubleshoot the freezing and display sensitivity of your device at your convenience. We have also shared links to the complete manual and the Samsung Support Team to assist you with different setting options and storage expansion, as well as offering additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US