Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(3,731 Reviews)
Rating breakdown 3,731 reviews
5 Stars
2,975
4 Stars
572
3 Stars
123
2 Stars
30
1 Star
31
88%of customers recommend this product.
(
113 out of
129)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
5
Works smooth and has pleanty of storage
on October 11, 2025
Posted by: Lowpez
[This review was collected as part of a promotion.] This phone has a lot of storage and its light weight, sleek. Good screen size. I always get the galaxy because it is reliable and always works well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kath
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
The S25 is very frustrating due to the messaging changes, and settings and apps the user cannot control. Wish I had my S22 back.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, November 6, 2025
Hey there Kath, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it can be when software updates have been made that change the functionality from your previous device. We have provided a link to the complete manual for your device to help you best align the settings to your preferences, and help you discover all of the capabilities of your phone. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on November 11, 2025
Posted by: Ali2025
[This review was collected as part of a promotion.] Al features is great, the phone is sold build and takes alot to break.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy s25 is a fast efficient device
on November 21, 2025
Posted by: Captianjonnydetro
[This review was collected as part of a promotion.] I have found the galaxy s25 to be a very capable device able to preform in a fast efficient manner. Much faster then my old model, I use it to log in my work hours and before/after photos, my old phone took a couple minutes to upload my photos, with the galaxy s25 it only takes me seconds to log in to work allowing my to spend more time actually working and not sitting waiting for my phone. I love the galaxy s25 and would highly recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I was shocked onHow well this phone works looks an
on November 23, 2025
Posted by: Irishman25xxx
[This review was collected as part of a promotion.] If I had a choice to pick another phone I most likely would not. And I would recommend this phone to anyone I know. The Samsung Galaxy S25 has been the best phone that I have owned. I think out of all phones that I've ever had. Since 2004, I'm very pleased and satisfied with t. Reliability, durability and quality of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible safe your money
on April 15, 2025
Posted by: Tammyb316
from Glasgow ky
Expertise:Expert
Hate the phone only one thing good about it is weight. Get really hot playing games, touch sensitivity is 0 to none horrible. THIS IS THE ONLY PHONE I HAVE DISLIKED FROM DAY 3
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, April 15, 2025
Hi there Tammyb316, thank you for your feedback on your Samsung Galaxy S25. We understand how important your device is to you every day, and we would love to help you resolve the frustrations you mention experiencing. We have provided links below to help you troubleshoot the temperature and display responsiveness of your device at your convenience. We have also provided a link to the Samsung Support Team if these experiences continue or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly resistant
on November 27, 2025
Posted by: valeghan
[This review was collected as part of a promotion.] Almost 3 years using this phone and it still works as the first day. It is fast, durable, reliable. Battery last a little less than before but it still last all the day using it normally.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent new droid
on July 2, 2025
Posted by: SamsungAlways
[This review was collected as part of a promotion.] Don't want most of the galaxy AI features. Samsung and Google accounts being weird since transferring to new phone from galaxys21
Value
4
Written by a customer while visiting Samsung US