Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(5,928 Reviews)
Rating breakdown 5,928 reviews
5 Stars
4,665
4 Stars
983
3 Stars
200
2 Stars
43
1 Star
37
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
4
Login slow
on April 4, 2025
Posted by: Shermy
[This review was collected as part of a promotion.] I like the phone pretty well. The time from turning on the phone to the time it takes to getting to the home screen is painfully slow. I had a S10+ was a lot quicker.
That is my only complaint.
That is my only complaint.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey there Shermy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We love that you are so pleased with the capabilities and usage of your phone. We hope you are also enjoying the exploration of the features of Galaxy AI. We have provided links to resources to help you with this experience, and align the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Consistent, but not dual apps confusing.
on April 4, 2025
Posted by: Maddie
[This review was collected as part of a promotion.] Now brief and descriptions of apps were helpful. Don't like how there are many different ways to upload apps.
Value
3
Response from Samsung USBy R&R Team, April 7, 2025
Hey there Maddie,
Thanks for taking the time to share your experience with using the Samsung Galaxy S25. We appreciate your feedback. We would love nothing more than to help you with your apps, however, we need a bit more information regarding what you may be experiencing with your device before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy S25
https://www.samsung.com/us/smartphones/galaxy-s25/
Thanks for taking the time to share your experience with using the Samsung Galaxy S25. We appreciate your feedback. We would love nothing more than to help you with your apps, however, we need a bit more information regarding what you may be experiencing with your device before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy S25
https://www.samsung.com/us/smartphones/galaxy-s25/
Written by a customer while visiting Samsung US
Customer Rating
4
An amazing phone 10/10
on April 4, 2025
Posted by: ChaoticMess
[This review was collected as part of a promotion.] I switched from a pixel to the galaxy s25 and it is amazing. I kept running into issues with my old phone but this galaxy has been nothing but amazing. I love the camera on it. The zoom is insane. Plus the battery is awesome. I love the adaptive charging feature.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi there ChaoticMess, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with your new find, and falling all of the features and usage to be so amazing. We have provided a link to the full device manual to help you explore additional features of Galaxy AI, and to the Samsung Support Team to help answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A Great New Phone
on April 4, 2025
Posted by: Asbiorn
[This review was collected as part of a promotion.] I recently upgraded from the Samsung Note 20 Ultra to the Samsung S25. While the screen size difference is taking some getting used to, I am really enjoying the new phone. The phone is quick, much faster response times, and seamless actions across apps. The camera is greatly improved; and I am liking a lot of the new features, like the Audio Eraser or the Sketch to Image.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone recommend it
on April 4, 2025
Posted by: Dtheman
[This review was collected as part of a promotion.] Very fast phone no lag. Ai features are amazing highly customizable home pages couldn't ask for a better phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had in a while
on April 4, 2025
Posted by: Nittie
[This review was collected as part of a promotion.] This new phone boasts impressive features, making it a top contender in the market. The sleek design is both modern and comfortable to hold. Its camera capabilities capture stunning photos and videos with remarkable clarity. A particularly innovative feature is the audio eraser, which intelligently removes unwanted background noise from recordings. This phone offers a premium user experience overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ive been plesenty surprised with the capability
on April 4, 2025
Posted by: Gravemasterlove
[This review was collected as part of a promotion.] Ive had a lot of good phones in the past but none have been this good. The "seamless transition between apps "is awesome!!! I'm used to constantly worrying about my phone security that I have to remind my self that Gemini is basically 🙃 a human and it adapted to my needs and patterns. It's also nice to have audio eraser you can always hear what is being recorded. I use my s25 for exploring the new possibilities my area may bring me. Using the power of the s25 I can have Gemini help bring my thoughts into a working platform. I'm able to realy market and design new apps for customers and there business. Market,modernize rebuild structure. It's unbelievable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25: A Compact Powerhouse
on April 4, 2025
Posted by: Teckgeek25
[This review was collected as part of a promotion.] fter a week with the Samsung S25, I'm genuinely impressed. The AI integration isn't just a marketing gimmick; it's a core part of the user experience. Let's break it down:
Live Translate: This feature is a revelation. During a call with a client in Japan, the real-time translation was remarkably accurate and natural. There was minimal lag, and the voice modulation made it sound like they were speaking my language. It eliminated the awkward pauses and misunderstandings that usually plague international calls.
Photo Assist: This is where the S25 truly shines. 'Object Eraser' is now even more precise, removing unwanted elements from photos without leaving any noticeable artifacts. 'Generative Edit' intelligently fills in gaps when you rotate or straighten images, making it feel like magic. The 'AI remaster' feature breathes new life into old photos, restoring colors and sharpening details with impressive accuracy.
Adaptive Battery and Performance: The phone's AI optimizes battery usage based on my routines. I've noticed a significant increase in battery life, easily lasting a full day even with heavy use. The Snapdragon Gen 4 chip, combined with the AI optimizations, delivers buttery-smooth performance. Multitasking, gaming, and video editing all feel effortless.
Intelligent Text Summarization: When reading long articles or documents, the AI summarization feature provides concise and accurate summaries, saving me valuable time.
Photo Assist: This is where the S25 truly shines. 'Object Eraser' is now even more precise, removing unwanted elements from photos without leaving any noticeable artifacts. 'Generative Edit' intelligently fills in gaps when you rotate or straighten images, making it feel like magic. The 'AI remaster' feature breathes new life into old photos, restoring colors and sharpening details with impressive accuracy.
Adaptive Battery and Performance: The phone's AI optimizes battery usage based on my routines. I've noticed a significant increase in battery life, easily lasting a full day even with heavy use. The Snapdragon Gen 4 chip, combined with the AI optimizations, delivers buttery-smooth performance. Multitasking, gaming, and video editing all feel effortless.
Intelligent Text Summarization: When reading long articles or documents, the AI summarization feature provides concise and accurate summaries, saving me valuable time.
Value
5
Written by a customer while visiting Samsung US