Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7 out of 5
4.7
(6,048 Reviews)
Open Ratings Snapshot
Rating breakdown 6,048 reviews
5 Stars
4,743
4 Stars
996
3 Stars
208
2 Stars
48
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
5 out of 5
5
Samsung S 25
on August 17, 2026
Posted by: Juliflowergirl
[This review was collected as part of a promotion.] Great product, easy to use. Love the design. Good quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just over all great phone
on August 17, 2026
Posted by: Semimaru
[This review was collected as part of a promotion.] From the features to the custom ability, just so many things to love about the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The speaker sucks
on August 17, 2026
Posted by: Prettyss25
[This review was collected as part of a promotion.] The speaker doesn't work have to use speaker phone
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 19, 2026
Hi there Prettyss25, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We completely understand how frustrating it is when you rely upon a specific feature for your device, and it is not meeting your expectations. We have provided a link to a troubleshooting guide to help you with the speaker of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Prefect phone
on August 16, 2026
Posted by: AuburnArt
[This review was collected as part of a promotion.] I chose the s25 for the camera and it has been really good and nice for how I use it. Also oneUI is really good and fast even in the beta's, the customizable and 120hz screen. Best phone for my uses.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Super sensitive screen, "at tines"
on August 16, 2026
Posted by: Shiprex
[This review was collected as part of a promotion.] I've found the phone screen hypersensitive and prone to not waking up all the time on movement oe opened cover.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on August 16, 2026
Posted by: THECOUNCIL
[This review was collected as part of a promotion.] The s25 is a great device though it is slightly laking compared to the ultra I choose the s25 instead of the ultra because even though I do think it laking the price gap is to much
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone does everything that I expect and more
on August 14, 2026
Posted by: Blue2True
[This review was collected as part of a promotion.] I chose this device because of the last model I had i loved as well so I knew this new and improved model would be even better and is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S25
on August 14, 2026
Posted by: Sun1998
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is an exceptional smartphone. I am incredibly impressed with the camera's performance; it captures stunning, clear photos and videos in various lighting conditions. The user interface is smooth, and the is packed with innovative features that make daily tasks effortless. I am also very excited about the upcoming software updates, which promise to bring even more advanced tools and enhancements to this device. Overall, this phone offers a fantastic experience and is highly recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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