Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(5,115 Reviews)
Rating breakdown 5,115 reviews
5 Stars
4,003
4 Stars
843
3 Stars
180
2 Stars
43
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
3
Nice smaller device
on May 18, 2026
Posted by: tsteinm
[This review was collected as part of a promotion.] I "downgraded" from the S24 Ultra to the S25, but if anything it was an upgrade. I was searching for something smaller that would fit more comfortably in my hand without feeling like I was missing out on something. I'm very happy with the S25. The only reason I took away two stars is that the device overheats quickly (using for extended time, charging, when connected to car play...). This happened with my S24 Ultra as well and I had hoped changing devices (since this has a smaller battery) would fix the issue but it did not.
Value
3
Response from Samsung USBy R&R Team, May 19, 2026
Hey Tsteinm, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are pleased with the overall usage and capabilities of your new device. We have provided a link to a troubleshooting guide to help you with the temperature of your device during those prolonged periods of usage you mention. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device with a lot but could be more
on May 18, 2026
Posted by: Shadowshark
[This review was collected as part of a promotion.] The samsung galaxy s25 is amazing with many different functions from the customization from its wallpapers to its full theme changes with sound and ringtones, no to mention the storage, latency and ram usage all being phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone after one year of use
on May 18, 2026
Posted by: GalaxyUser25
[This review was collected as part of a promotion.] I have been using this Samsung Galaxy S25 for a year now, and it still performs like brand new. The battery life is great, and the display is clear and beautiful. The camera takes high-quality photos. I especially enjoy the Galaxy AI features, which I use every day to make my tasks easier. After a full year of daily use, it remains a very reliable and fast smartphone. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on May 18, 2026
Posted by: Jrcaca2009
[This review was collected as part of a promotion.] This phone is so good because it is really fast and the camera is soo crispy. Galaxy AI works amazing it is fast with AI. This phone is the perfect choice for speed and camera and AI. I have had this phone for 1 year and still works like new.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Galaxy S25 - A full year of great performa
on May 18, 2026
Posted by: MarS25
[This review was collected as part of a promotion.] My husband and I bought our Samsung Galaxy S25 phones together a year ago, and it has been an incredible experience. The phone is very fast, the display looks beautiful, and the battery easily lasts all day. I use the camera constantly, and the pictures are always sharp and clear. The Galaxy AI features are very helpful and make daily multitasking much simpler. After 12 months of use, it still works perfectly. Highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone ever
on May 18, 2026
Posted by: Theusmat
[This review was collected as part of a promotion.] have to say, the standard Galaxy S25 is hands down one of the absolute best Samsung devices I’ve ever owned. Its performance with Gemini is incredible—the AI integration is so smooth, responsive, and genuinely useful for daily tasks. But what really blew me away is the video quality, especially when uploading to Instagram. We all know how social media apps can sometimes compromise video quality, but on this phone, Reels and Stories look absolutely spectacular and razor-sharp. Samsung completely nailed it with this one; it’s the perfect balance of a compact size, top-tier power, and amazing social media optimization
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the phone
on May 18, 2026
Posted by: Tankdog
[This review was collected as part of a promotion.] Overall, I am very satisfied with the phone and would give it a four out of five-star rating. The S25 includes all the features I need for my work without being over-complicated. The side button double-tap i shortcuted for navigation is very useful, and the Bluetooth and phone call connectivity work seamlessly. I have also found Bixby to be a helpful feature, and the Galaxy AI has worked well for the limited tasks I have used it for so far.
I have only two main critiques:
1. The device occasionally freezes momentarily when location pop-ups appear.
2. The voice-to-text feature often fails to recognize my voice accurately and will sometimes stop recording unexpectedly.
2. The voice-to-text feature often fails to recognize my voice accurately and will sometimes stop recording unexpectedly.
Aside from those two issues, everything has been working flawlessly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Affordable and very good for use
on May 18, 2026
Posted by: Tcckota
[This review was collected as part of a promotion.] The ai is really helpful of when I need the answer to something I don't know it has really great features
Value
4
Written by a customer while visiting Samsung US