Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(5,695 Reviews)
Rating breakdown 5,695 reviews
5 Stars
4,462
4 Stars
939
3 Stars
198
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
3
This phone needs an upgrade to slow
on July 11, 2025
Posted by: Reddawgg
[This review was collected as part of a promotion.] I use my device for music and Ai and streaming i don't know why is so slow but I would like an update phone but I can't afford
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Hey there Reddawg, we appreciate you sharing your experience of your Samsung Galaxy S25. We understand how important the speed of your device is to you for your enjoyment, and we would love to assist you in maximizing the speed. We have provided a link to a few articles to help you in this troubleshooting. We have also provided a link to the Samsung Support Team if this frustration continues, or you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Desire
from New York, NY
Verified Purchase:Yes
I recently upgraded to the Samsung S25 from the S24, and I have to say, my feelings are mixed.
Starting with the design – the phone definitely feels thicker in the hand compared to the S24. I really liked the sleek and slim feel of the S24, and the S25 loses a bit of that charm. The screen is slightly larger, which might be a plus for some, but for me, it just made the phone feel bulkier overall.
One thing that caught me off guard was the camera lenses. They feel a little awkward – maybe it's the size or placement, but they don’t feel quite right when handling the phone.
Battery life has been a real disappointment. I expected more from a new flagship, but it barely gets me through the day with moderate use.
On the plus side, the display is absolutely stunning. It's noticeably improved from the S24 – super bright, crisp, and great for watching videos or gaming. Samsung always nails the screen quality, and this is no exception.
Overall, the S25 has its strengths, but for me, it’s a step sideways rather than forward – especially if you were a fan of the slim and comfortable design of the S24.
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, Sleek and Smarter: Big in a compact frame
on July 11, 2025
Posted by: BlessedInBytes
[This review was collected as part of a promotion.] The Samsung S25 is a thoughtfully designed smartphone that blends power and practicality, making it perfect for everyday use. One of my favorite things about it is how easy it is to use with one hand. Whether I’m managing tasks, texting, or scrolling through apps, the compact design fits seamlessly into my busy routine.
The Samsung AI features have truly enhanced how I move through the day. From intelligent calendar prompts to smart suggestions while typing or searching, it feels like the phone learns how I work and helps me stay productive without extra effort. The Samsung AI even improves my morning photos or quick notes without me having to dig through settings.
The camera is impressive, photos are sharp, vibrant, and clear, no matter the lighting. This makes capturing everyday moments with my family quick and reliable. I also appreciate how the photo editing tools save me time when sharing content or creating posts.
What stands out is how the S25 supports my full day, from morning alarms and news updates to evening relaxation with videos or music. It performs smoothly even when I’m juggling school and work apps, video calls, and entertainment. The extra features, like enhanced security and customizable display modes, elevate the experience without overwhelming it.
Overall, the Samsung S25 has become an essential part of my daily rhythm. It’s powerful, smart, and reliable, everything I need in one sleek device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy device in years
on July 11, 2025
Posted by: Tinyprettyj
[This review was collected as part of a promotion.] The Galaxy S25 is the best phone for people looking for an upgrade from their old phone or as a first-time phone. With its solid aluninum and glass build with a smooth matte finish, it feels really good in the hand.
It's buttery smooth performance is also another plus With the Snapdragon 8 elite chipset, everyday tasks and games just fly. Paired with a large 4000 mAh battery, it's guaranteed to last a full day of whatever is thrown at it.
And with the powerful chipset comes Galaxy AI. A digital assistant that helps you stay organized and punctual throughout the day. With now briefing, you can see a complete summary of your day and what's next.
Lastly, the Galaxy ecosystem works really well. If you have other devices like a galaxy tab, watch, or book. Especially the continuity features like shared clipboard, and continuing off on another device.
Overall, the Galaxy S25 is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is awsome
on July 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The quality of this phone is honestly amazing. Everytime I need my phone for something I want to fix my phone is ready for it. It does its job really smoothly and it doesnt take its time to load something or has any issues with its data.
The Galaxy AI is the AI I really wanted on a phone. Being able to remove thungs from your pictures or translating text for my dad that doesnt talk or read english is honstly really nice. I have to still try more stuff of the Galaxy AI cause theres soo much to do and to learn from this.
One thing I use a lot Is my Galaxy assistant, Bixby. I honestly really like how praxticle she is and how I can count on her to help me when my hands are busy.
Pictures on this phone are crazy, the camera is crazy good and concerts are much better to film on this phone. So if you like to have a good camera these Galaxy phones are crazy.
Honesly my whole family has Samsung cause its a great brand and you dont feel like you wasted your money. Samsung always cooks whith their stuff and they never disapoint with the quality and features they give you. Amazing purchase!!
The Galaxy AI is the AI I really wanted on a phone. Being able to remove thungs from your pictures or translating text for my dad that doesnt talk or read english is honstly really nice. I have to still try more stuff of the Galaxy AI cause theres soo much to do and to learn from this.
One thing I use a lot Is my Galaxy assistant, Bixby. I honestly really like how praxticle she is and how I can count on her to help me when my hands are busy.
Pictures on this phone are crazy, the camera is crazy good and concerts are much better to film on this phone. So if you like to have a good camera these Galaxy phones are crazy.
Honesly my whole family has Samsung cause its a great brand and you dont feel like you wasted your money. Samsung always cooks whith their stuff and they never disapoint with the quality and features they give you. Amazing purchase!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on July 10, 2025
Posted by: Aarrow
[This review was collected as part of a promotion.] Love how snappy this ui is. Bright screen and great build quality.
Value
4
Written by a customer while visiting Samsung US
Posted by: HGass
from NC
Expertise:Expert
Verified Purchase:Yes
Really good phone so far. No problem whatsoever and been using for almost a month now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sammy
Verified Purchase:Yes
I like it a lot; I just wish that you offered the smaller phone with the higher end specs. I want a smaller phone than the Ultra, but I want the camera specs and the pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US