Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(4,555 Reviews)
Rating breakdown 4,555 reviews
5 Stars
3,597
4 Stars
725
3 Stars
156
2 Stars
35
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
5
My smallish review
on April 13, 2026
Posted by: KingOfStrikers
[This review was collected as part of a promotion.] So I used to use this old phone. It was this big rugged phone that I could take out doors and I dropped it a lot. Heck, it only cracked the last time cause I was riding about twenty eight miles an hour on my ebike and I came to a stop because the kid was crossing crosswalk on a green, so I had to break quickly and then it flew off and he hit the ground. I actually had a similar experience with this phone, The phone I used to have cracked pretty badly with a case so when It happened again with this one I expected this one to be done too witt the case but it just took it. No cracks or scratches even after it slid across the road. The performance has been great too however I still wish it had a little more battery.
Maybe Im too used to the rugged style of phones but even then the battery has outlasted my family's phones so it definitely got some power to it. Text to speech has been great with my speech impediment and it has decent stowage as well, although I still wish I could put an sd card in it and use that as storage. Or maybe I haven't found the right SD card yet not too sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung 25 is a great phone. Easy to use
on April 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Samsung 25is the best phone I have used. It easy to use. Has so many features. The camera takes incredible photos! A great quality phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s25
on April 13, 2026
Posted by: Dcatt111
[This review was collected as part of a promotion.] Really nice phone. Does what I need it to do i.e. make calls, scrolling Facebook and other apps. Don't use the galaxy Ai not sure what the benefits are of it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok I think it needs work
on April 13, 2026
Posted by: Dionne79
[This review was collected as part of a promotion.] I think it has alot of bug in the phone it sometimes runs slow
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hello Dionne79, we appreciate your feedback on your Samsung Galaxy S25. We know how disappointing it can be when your device is not operating as intended or expected. We have provided links to articles to help you adjust the refresh rate and maximize the speed of your device, and troubleshoot any additional frustrations interrupting your usage. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The device works great
on April 13, 2026
Posted by: love2phone
[This review was collected as part of a promotion.] The S 25 works great. The extra feature of Ai is a added bonus.
It is fast operating, long battery life, quick charging, and easy to use
Thaks much Andy
It is fast operating, long battery life, quick charging, and easy to use
Thaks much Andy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best product I've seen from Samsung..
on April 13, 2026
Posted by: ScottyJ
[This review was collected as part of a promotion.] One of the best products ever. I like the features the look and most importantly
How it interacts with my day to day life.
How it interacts with my day to day life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 13, 2026
Posted by: jtcedillo
[This review was collected as part of a promotion.] I chose the Samsung brand nearly 10 years ago, and it has proven to be the best choice when it comes to smartphones. Its Android-based operating system is constantly updated, and I have absolutely no trouble installing apps, regardless of the developer. I also use native applications—such as Samsung Health—that help me maintain a healthy routine; furthermore, the phone's camera and display are spectacular.
I highly recommend this smartphone.
I highly recommend this smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and usability
on April 13, 2026
Posted by: Cessnadude
[This review was collected as part of a promotion.] I loved the new camera and the amazing screen quality, but my absolute favorite feature has to be the galaxy AI just a push of a button and you can control anything anywhere, id recommend this phone
Value
5
Written by a customer while visiting Samsung US