Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(5,714 Reviews)
Rating breakdown 5,714 reviews
5 Stars
4,475
4 Stars
943
3 Stars
200
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
5
My Galaxy Al Experience: Smarter Living Made Simpl
on September 15, 2025
Posted by: GalaxyFan123
[This review was collected as part of a promotion.] The Galaxy AI on my Samsung phone has truly transformed my daily experience! The AI assistant is incredibly intuitive, making it easy to manage my tasks and queries. The camera quality is exceptional, delivering stunning clarity and vibrant colors in both photos and videos, allowing me to capture every moment in exquisite detail.
When it comes to gaming, this phone handles even the most demanding titles with remarkable ease, providing a smooth and immersive experience. The powerful editing tools are a dream for creatives, enabling me to perfect my pictures before sharing them with friends. With 128GB of storage, I can effortlessly store countless photos, videos, and games without worrying about running out of space.
The battery life is outstanding, lasting comfortably through a full day of heavy use without needing a recharge. One of my favorite features is the ability to long-press the home button to instantly access Google Search for anything on my screen—it's such a time-saver!
Having direct access to an AI like Galaxy AI has been invaluable. I often use the voice recorder for lectures, which helps me capture important details effortlessly, while the calendar app keeps my busy schedule organized and manageable. The phone’s performance is impressively fast and seamless; apps launch instantly, and I can easily multitask without experiencing any lag.
Additionally, Gemini has become a reliable ally in my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures easy to use platform fast
on September 15, 2025
Posted by: Adrian
[This review was collected as part of a promotion.] My my new galaxy s twenty five, with a two hundred and fifty six gigabyte drive is an excellent phone. It is much easier to operate. The AI is much more advanced in the previous samsung galaxy s 22 that I had. I am pleased with the functionality.
Ease of use and the wonderful pictures that it takes
Ease of use and the wonderful pictures that it takes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been my favorite phone thus far.
on September 15, 2025
Posted by: Butterbean
[This review was collected as part of a promotion.] I work in home health and use my phone for all essential job requirements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone freezes up a lot
on September 15, 2025
Posted by: Saltshaker985
[This review was collected as part of a promotion.] Since I got the phone it freezes up a lot I have to turn it off then back on it makes me want to go back to my old phone company
Value
2
Response from Samsung USBy R&R Team, September 17, 2025
Hi there Saltshaker985, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the uninterrupted usage of your phone is to you every day, and we would love to help you. We have provided a link to an article to help you troubleshoot the freezing you mention experiencing with your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is a 10 it just needed a camerabump for looks
on September 15, 2025
Posted by: Elijah
[This review was collected as part of a promotion.] I would say that the hardware that was used on these series of S25 was peak, and I hope that they don't get nerfed for the upcoming S26 series. The phone appearance was almost peak. The cameras looked the best from the entire S series of phones because of how big they were. The only thing missing was a camera bump under the cameras for a top-tier appeal. The shape of the phone could have been better. I loved the rounded display corners, but it would have been better if the edge display that Samsung invented were to be brought back. Finally, the software, One UI 8 is the best version of it. It would be nicer if it had its own version of "Dynamic Island" when receiving any notification when the phone is on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on September 15, 2025
Posted by: Mommasrampage2
[This review was collected as part of a promotion.] With having the Galaxy AI, I'm loving this phone. I've had it for a few years and still learning the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I dont like the phone at all honestly
on September 15, 2025
Posted by: Dwood7923
[This review was collected as part of a promotion.] I di not like my phone at all its slow it doesn't get get service at all
Value
1
Response from Samsung USBy R&R Team, September 17, 2025
Hey Dwoods7923, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to resources to help you with the speed and connection of your device to your carrier. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience these frustrations or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone available
on September 15, 2025
Posted by: Tripset
[This review was collected as part of a promotion.] My device is great for streaming,gameplay,movies,it never ever has to buffer or slow down..never over heats,never loose cell service..I love my Samsung galaxy Ai assistant and phone.
Value
5
Written by a customer while visiting Samsung US