Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(3,654 Reviews)
Rating breakdown 3,654 reviews
5 Stars
2,924
4 Stars
564
3 Stars
118
2 Stars
26
1 Star
22
85%of customers recommend this product.
(
72 out of
85)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
5
I absolutely love Samsung
on December 6, 2025
Posted by: Ghostrider
[This review was collected as part of a promotion.] As Nikola Tesla predicted over 100 years ago that we would all be carrying devices that have the knowledge of the world, Samsung has understood the assignment. My phone is that and more.
The S25 not only keeps me in touch with my family, but also keeps me entertained as i go through my day. My.phone is my information bank, my shopping tool, my navigator and my jukebox.
And boy , is it tough. It fell out of my pocket while I was riding my motorcycle and didn't even have a scratch!. It has survived being caught in the rain and still hums happily along.
I use Gemini and am frankly.impressed with it. Gemini is like that friend that you hang out with at a barbecue and fascinates with endless stories.
In closing, I am a Samsung fan for life.
The S25 not only keeps me in touch with my family, but also keeps me entertained as i go through my day. My.phone is my information bank, my shopping tool, my navigator and my jukebox.
And boy , is it tough. It fell out of my pocket while I was riding my motorcycle and didn't even have a scratch!. It has survived being caught in the rain and still hums happily along.
I use Gemini and am frankly.impressed with it. Gemini is like that friend that you hang out with at a barbecue and fascinates with endless stories.
In closing, I am a Samsung fan for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fine phone
on December 6, 2025
Posted by: Merlin2
[This review was collected as part of a promotion.] It connects great to my vehicle. I do have trouble sorting pictures but believe this is operator error. Do need cleaner instructions.
Value
4
Written by a customer while visiting Samsung US
Posted by: Richard
Verified Purchase:Yes
Great phone with excellent features. Was easy to transfer everything from my Galaxy S10.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, March 6, 2026
Hey Richard, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the inital transfer of data, setup, and usage of your device. We have provided a link to the complete manual to help you finalize the alignment of the settings to your preferences, and discover features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Poor "upgrade"
on February 21, 2026
Posted by: Just in Time
from Ohio
Expertise:Intermediate
The phone overall has great physical features. The firmware software and UI are all trash, contant updates changes settings, I DO NOT WANT AI INTEGRATED INTERFACE GEMINI, , I DO NOT WANT TO KEEP CHANGING SETTINGS BACK TO MY PREFERENCES AFTER EVERY UPDATE,
Also getting rid of memory expansion and AUX port are really downgrades from even my most recent phone.
THIS PHONE IS NOT WORTH 800+.
Battery life is phenomenal, overheats easily especially inside a case, reasonable camera but software is lacking, the screen is the right size- I really prefer a device I can work in one hand,
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
3
Value
1
Response from Samsung USBy R&R Team, February 23, 2026
Hello Just in Time, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand that upgrading to a new device can come with a learning curve, and cause frustration as you best align the new device to your preferences. We have provided a link to a troubleshooting guide to help you with the temperature of your device you mention experiencing. We have also shared a link to an article to help you with the different camera settings and features available for the best possible photos and videos. Lastly, we have provided a links to the complete manual and Samsung Support Team to help you disable any settings you are not finding useful, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade from ZFlip
on February 9, 2025
Posted by: SummerM
[This review was collected as part of a promotion.] I am very happy with the S25. The photo editing AI is incredible. I find the Now Brief every morning very helpful. Thw only thing I'm not completely satisfied with is the fingerprint reader. It does not work as easily and quickly as having it on the button on the side like the Zflip. Could be because I have small hands, but it doesn't work unless I hold the phone with my left hand and press my right thumb flat from the front. I've tried resetting it, but still doesn't work effectively.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super smart phone
on February 11, 2025
Posted by: Vivienne
[This review was collected as part of a promotion.] Great quality pics, AI built in super smart.
Very satisfied with my new phone.
Very satisfied with my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Finally have Samsung again
on February 11, 2025
Posted by: MoMerLu
[This review was collected as part of a promotion.] So I stupidly got a Motorola to replace my Note 20 ultra and regretted it ever since. Now that I've got Samsung again, I noticed the Seamless actions across apps and realized how much I missed Samsung phones.
I would have much rather gotten another Note 20 ultra but this will suffice for now.
Just so long as I have my favorite brand phone until I can get one with a stylus.
I would have much rather gotten another Note 20 ultra but this will suffice for now.
Just so long as I have my favorite brand phone until I can get one with a stylus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25: Compact, Powerful, and Seamless
on February 11, 2025
Posted by: Atomxkc
[This review was collected as part of a promotion.] The Samsung Galaxy S25 combines power, portability, and style. Its compact design fits comfortably in your hand, and the ultra-thin bezels make the screen feel expansive while still being easy to carry. The display is vibrant and crisp, perfect for streaming, gaming, or watching videos. The touchscreen response is smooth, making swipes and gestures feel fluid and seamless.
During the Super Bowl, I received live notifications for every big play, keeping me updated without refreshing scores constantly. The phone’s multitasking features, like Now Brief, make staying on top of everything simple and non-intrusive. Audio Eraser also cleans up background noise on calls, ensuring I’m always heard clearly, even in loud environments.
Battery life holds up all day with moderate to heavy use, and the phone’s sleek design makes it a pleasure to use on a daily basis. The Galaxy S25 is a reliable, fast device that’s perfect for both entertainment and productivity.
Value
5
Written by a customer while visiting Samsung US