Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(3,654 Reviews)
Rating breakdown 3,654 reviews
5 Stars
2,924
4 Stars
564
3 Stars
118
2 Stars
26
1 Star
22
85%of customers recommend this product.
(
72 out of
85)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
5
Seriously Skeptical
on November 15, 2025
Posted by: Ibabao
[This review was collected as part of a promotion.] I bought a new Galaxy S25, I was skeptical at first until I had it in my hands, the contour of the phone and how it fit in my hand was perfect. The features of the phone arev amazing I couldn't believe how fast it is., and the storage is way more than I will ever use. I use my phone for business, reports, invoices even accepting credit card payments from my customers and Galaxy AI helps me with all of it. Im telling you this Galaxy does it all with a swiftness. Samsung got it right with this one........Thanks for making my life easier.......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features, very easy to use.
on November 18, 2025
Posted by: Chefonthego
[This review was collected as part of a promotion.] I use Galaxy AI for every day life. It keeps me updated on things I have to do, what's going on in the world, and it provides a good laugh when you need it.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hey Chefonthego, thank you for your feedback on your Samsung Galaxy S25. We love hearing that you are enjoying the usage of your device, and that you are finding Galaxy AI helpful to your needs every day. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Difficult to navigate
on November 18, 2025
Posted by: Becky453
[This review was collected as part of a promotion.] Would find myself having to disable again and again AI functions. Double app cause my data to be eaten fast and was annoying to navigate
Value
2
Response from Samsung USBy R&R Team, November 19, 2025
Hi Becky453, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know upgrading to a new device can come with a bit of a learning curve, and cause frustration as you explore the capabilities of your device and align the settings to your preferences. We have provided a link to the complete manual for your device to assist you with your exploration. We have also provided a link to the Samsung Support Team if you believe your settings are not maintaining your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 19, 2025
Posted by: Alexking
[This review was collected as part of a promotion.] Great phone, great battery life and very powerfull.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Alexking, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the enhanced features, processing power, and battery life of your device. We have shared a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
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Samsung Support
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Written by a customer while visiting Samsung US
Posted by: TFITE
from Lucasville ohio
Expertise:Intermediate
Verified Purchase:Yes
Awesome battery life and sleek.. love it definitely a 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like my s25
on December 3, 2025
Posted by: Squirt
[This review was collected as part of a promotion.] My galaxy Ai is my favorite 25 perk. It is so helpful to have. The circle n search is amazing the camera im not impressed with. I don't like that when I use voice search on Google after 3 words it stops and I spend a lot of time starting over where I was cut off amd rethink everything I was saying it's just a real pain also with Google voice search it'd be nice of you just say go or something and it would search it instead of you having to hit print out below or hit the back button on the keyboard so you can access the search button
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Such an upgrade
on December 5, 2025
Posted by: Love41Shop
[This review was collected as part of a promotion.] One of the best features of my new Galaxy S25 is GALAXY AI. I can create images, ask for deep research on subjects I'm unfamiliar with and use it to enhance my social media experience. I get constant updates to make my phone easier to use and for an overall better experience. With my Galaxy S25, I don't have to use my laptop as much to conduct meetings, complete actions such as sign documents and so much more. I'm happy with my purchase and even more happier with all the new storage and added features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Take a page from S23
on December 6, 2025
Posted by: Phone4Z
[This review was collected as part of a promotion.] The dual pull down for notifications vs phone functions is pretty inconvenient.
Amazon Music sometimes shows on the locked screen for ease of control, sometimes not. And, defaults to the bottom of the screen...not ideal.
Some apps with options on the very bottom do not play well with the phone's back, home or expand buttons.
The copy functionality is lacking, too.
Beyond these inconveniences, a nice little phone.
#GalaxyAI
Value
4
Written by a customer while visiting Samsung US