Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(3,739 Reviews)
Rating breakdown 3,739 reviews
5 Stars
2,979
4 Stars
574
3 Stars
125
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
118 out of
136)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
5
This product is amazing
on July 22, 2025
Posted by: Lopeee
[This review was collected as part of a promotion.] I use AI all the time. Works amazing. I do a lot of videos watching and use AI for work related things. Love it and will recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 is amazing
on July 22, 2025
Posted by: Foehammerx
[This review was collected as part of a promotion.] This is my first Galaxy phone. I switched over from Google Pixel. This phone is lightweight and super fast. I enjoy the AI features. I was also able to set all the Google apps that I got used to as the default apps. Great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, features and AI are excellent
on July 23, 2025
Posted by: Jamrock23
[This review was collected as part of a promotion.] Great product, features and AI are excellent...........
Value
5
Written by a customer while visiting Samsung US
Posted by: Bruce
Verified Purchase:Yes
Transferring data was a breeze and most features felt quite familiar with my prior Samsung.
I also have a Samsung tablet where the on/off switch is above the volume control. Why on earth would Samsung reverse that on the S25? Also, why is it a challenge just to find a way to turn the phone off. Certainly not intuitive.
Last night, I plugged the phone at 55% charged in to my Samsung charging cable. This morning, the phone was very hot and totally dead. After it cooled down, it accepted a charge and it works.
I also have a Samsung tablet where the on/off switch is above the volume control. Why on earth would Samsung reverse that on the S25? Also, why is it a challenge just to find a way to turn the phone off. Certainly not intuitive.
Last night, I plugged the phone at 55% charged in to my Samsung charging cable. This morning, the phone was very hot and totally dead. After it cooled down, it accepted a charge and it works.
Response from Samsung USBy R&R Team, July 24, 2025
Hey there Bruce, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand that changes to the software and overall functionality of your device can cause frustration as you adjust. We have provided a link to the complete manual for your device to help you discover the location of necessary features, and align the settings to your preferences. We have also provided a link to an article to help you with the temperature of your device to help prevent interruptions to your usage or charging. Lastly, we have provided a link to the Samsung Support Team if you continue to experience any frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The fastest, best phone I've ever had!
on July 23, 2025
Posted by: Illwill520
[This review was collected as part of a promotion.] I can stream and play games like never before! I love to use the Gemini A.I. feature when searching or looking up info on something I'm not familiar with. Easily the best phone I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! What a phone
on July 23, 2025
Posted by: GalaxyS25
[This review was collected as part of a promotion.] The things these phones do now. With that Galaxy AI artificial intelligence. Its amazing what they do.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los angeles, Ca
Expertise:Intermediate
Verified Purchase:Yes
Good screen quality, camera is good but good be a clearer in darker areas
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are so pleased with the usage of your device, and enjoying the enhance features and capabilities of your camera and display. Please, reach out to us again in the future if you have any questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A must have!
on July 24, 2025
Posted by: da1189
[This review was collected as part of a promotion.] This device is literally like having a personal assistant you don't have to pay a butt load of money! The AI lets you know anything and everything a typical every day person will or can forget! Appointments, reminded! Schedules, never forgotten! Almost everything a person literally needs in their life!
Value
5
Written by a customer while visiting Samsung US