Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,838 Reviews)
Open Ratings Snapshot
Rating breakdown 3,838 reviews
5 Stars
3,049
4 Stars
593
3 Stars
129
2 Stars
32
1 Star
35
88%of customers recommend this product. 
(
138 out of 157
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
5 out of 5
5
What a come up from my s10e <3
on June 30, 2025
Posted by: Xoyianahxo
[This review was collected as part of a promotion.] I've never been more ecstatic about a purchase like I am about this one . I previously had a Samsung s10e - I loved my previous phone but I can't believe all the new cool features I get on my new s25 🥰 from navigating the internet quickly without having any glitches to my camera editing features , everything is more than great . I am now able to better understand work related articles thanks to my Galaxy AI .. im able to to figure out context no matter what website I am on by just clicking my home button for a couple seconds and and circling what I need a better understanding of . I'm still able to custom my home screen and lock screen and im even able to change the fonts on my clock - how fun!! I just know I'll have this phone for another almost 10 yrs like I had previous one!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is better than I could ever had imagi
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone is quick and has a lot of great features. Galaxy AI is amazing. I love the cameras and how the battery, even if it's small, works great and lasts a long time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent phone
on June 30, 2025
Posted by: S25vet
[This review was collected as part of a promotion.] Lots of bugs, hoping for an update to fix it. Voice typing and searching stopped working.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 7, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you were so initially pleased with the features and usage of your new device. We have provided a link to the Samsung Support Team below to offer assistance in troubleshooting the features that have been lost or changed after the update you mention. We appreciate you being a Samsung customer, and hope you’ll reach out to us again any time in the future with questions or additional feedback. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does thd job and then some
on June 30, 2025
Posted by: VCinMN
[This review was collected as part of a promotion.] The Samsung S25 doesn’t scream for attention, but it quietly gets the job done—and that’s exactly why I like it.
From daily scrolling and texting to watching videos or snapping quick photos, the S25 handles everything with ease. The display is crisp and bright, with colors that pop just enough without feeling oversaturated. Apps run smoothly, multitasking is effortless, and battery life lasts me well through the day—even with heavy use.
The camera isn’t groundbreaking, but it’s consistent. Whether I’m capturing spontaneous selfies or food pics for my stories, it delivers clean, sharp images that don’t need much editing.
It may not be the flashiest phone on the market, but the S25 proves that reliability and performance matter more than gimmicks. For anyone looking for a solid, no-fuss smartphone that just works, the Samsung S25 does the job—and does it well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product continues to astound me
on June 30, 2025
Posted by: Aircraftmechanic
[This review was collected as part of a promotion.] The galaxy ai is inovative and definitely needs a bit more work at the end of the day we are headed in the right direction when it comes to new tech vs prexisting tech and bring them together in as close to perfect harmony as i thing samsung can get
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Useful AI Features
on June 30, 2025
Posted by: Seth456
[This review was collected as part of a promotion.] Galaxy AI is very convenient for a wide range of queries as well as snappy photo editing. Not to mention the hardware itself is equipped with a super fast processor and battery life to last all day even with the baseline model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A True Glimpse into the Future
on June 30, 2025
Posted by: Moshpitxlove69
[This review was collected as part of a promotion.] Samsung has done more than just release a new phone; they've launched a new era of mobile technology. The Galaxy S25 is an absolute powerhouse, but the true star of the show is the seamless integration of Galaxy AI, which redefines what a smartphone can do.
The performance is breathtakingly fast, handling everything from high-end gaming to complex multitasking without a hint of lag. The display is stunningly bright and fluid, making everything from streaming video to simply scrolling a visual treat. The battery life is also phenomenal, easily lasting through a full day of heavy use.
But it's Galaxy AI that truly sets this device apart. The camera system, already top-tier, becomes extraordinary with AI. The ability to remove distracting background noise from a video with Audio Eraser is a feature I never knew I needed and now can't live without. Photo Assist and Generative Edit feel like having a professional editing suite in your pocket, allowing for incredible adjustments that are both powerful and intuitive.
Beyond the camera, Galaxy AI permeates the entire user experience. Live Translate has made communicating on international calls effortless, and the new "Now Bar" on the lock screen intelligently provides useful, context-aware information before I even ask. This phone doesn't just respond to commands; it anticipates your needs.
The Galaxy S25 is a masterpiece of design and engineering. It's a device where the hardware and software are in pe
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and been great
on June 30, 2025
Posted by: Cnamom
[This review was collected as part of a promotion.] So I am older and not always wanting to have changed anything at all sooner than needed, but I love this phone and the features. The AI has been useful to me when I am trying to get some where and need to get maps. My son tells me to get rid of my old phone and I wish I had sooner. I am hoping to have this one for a while and I'll be able to adjust to it all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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