Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (AT&T)
Average customer rating
4.7
(5,700 Reviews)
Rating breakdown 5,700 reviews
5 Stars
4,466
4 Stars
939
3 Stars
199
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (AT&T)
Customer Rating
3
I'm a bit torn about this phone.
on April 14, 2026
Posted by: Superboysrg
[This review was collected as part of a promotion.] I've owned a few galaxy phones and have mostly had a good experience with them, but my S25 has been giving me problems recently. Not long ago the battery life started decreasing, though that might be because of the cold. That being said, I hadn't had as much of a problem with battery draining in any of my past galaxy phones. I'm not sure what's going on with the phone, but it also started having trouble sending messages around the same time.
Aside from those recent problems, I've had a good experience with the phone. It's super durable and water resistant, which is useful for daily use and great for adventuring. The night camera is great for photographing the sky at night, and comes in handy when your battery is too low to use the flash.
The Galaxy AI has also been super useful when it comes to finding products or looking up info online. I take a picture of it, then use Galaxy AI to do the rest. And the photo features are very helpful when you want to make your memories look their best before posting them online or saving them for later.
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hi there Superboysrg, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are pleased to hear that you are overall happy with the features and capabilities of your device. We have provided links to articles to help you maximize the battery life of your device, and troubleshoot the messaging frustrations you mention. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S25 Review
on April 14, 2026
Posted by: DozierFan1
[This review was collected as part of a promotion.] I like this phone and camera, but wish I had more storage in it. Would've liked to have bought one with 256GB than the phone I bought. Store claimed to not have one in stock. Would like to know if I can get more installed somehow.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is ready to use!
on April 14, 2026
Posted by: Lynnkris3
[This review was collected as part of a promotion.] This product is ready to use and had great features. Galaxy AI is helping streamline things and the summaries help with time efficiency. I love it! You don't have to be a tech genius to use this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone!
on April 14, 2026
Posted by: Galaxyover98
[This review was collected as part of a promotion.] Solid phone great battery and camera love the circle to find features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25
on April 14, 2026
Posted by: Ziaqween
[This review was collected as part of a promotion.] Phone is really good. Has great features also alot of memory/space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung S25
on April 14, 2026
Posted by: Stantheman
[This review was collected as part of a promotion.] I use my phone for everyday life. I don't game or use Ai. The only thing I don't like about the phone is it's smaller than I thought it would be.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Is the best phone that I ever have.
on April 14, 2026
Posted by: Love12
[This review was collected as part of a promotion.] Galaxy AI suite complete at launch, leaning more toward practical applications rather than creative ones. There are definitely quirks that users need to adapt to or account for when trying them out, but all the features have a place in daily life, and most can be used without an internet connection if you're concerned about privacy or need to do some tasks off-grid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy phone is like the gate way to anything I
on April 14, 2026
Posted by: Frogger
[This review was collected as part of a promotion.] Galaxy AI is cool and fast when I need to look up places or thibg to be fixed.
Value
5
Written by a customer while visiting Samsung US