Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Average customer rating
4.7
(3,656 Reviews)
Rating breakdown 3,656 reviews
5 Stars
2,926
4 Stars
564
3 Stars
118
2 Stars
26
1 Star
22
85%of customers recommend this product.
(
72 out of
85)
Customer Reviews for Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Customer Rating
5
As usual, Galaxy series doesn't disappoint!!
on June 12, 2025
Posted by: Samsungjoe
[This review was collected as part of a promotion.] From the opening of the box, I could tell this was a premium made product. It feels good in my hand. Light but heavy enough to know it is made well.
After powering on my S25, the transition was seamless, and I got started using Bixby and Galaxy AI right away. These tools are helping organize and be in control. I am on my phone alot using Twitter, playing TopWar, emails and text as well as streaming.
The screen is crystal clear as the dynamic AMOLED should be. The Now Review morning and night time review at the bottom of the lock screen is one of my favorite features as it helps organizing my day to day.
Very thankful and excited to continue with this device! Would recommend, 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm just getting used to it and still learning how
on June 26, 2025
Posted by: Dev713
[This review was collected as part of a promotion.] I'm not familiar with how to use GalaxyAI or Galaxy AI because it's a bit complicated with my learning disabilities, lack of skill, experience, or knowledge or newer technology. I'd love to learn more about how to use it and features offered with my new phone. I also worry about screwing up my phone system and/or processing with how it's programmed to work properly and proactively.
Value
3
Response from Samsung USBy R&R Team, June 26, 2025
Hi there Dev713, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are initally pleased with the usage of your device. We have provided a link to the complete manual for your device to help you with the settings and features of Galaxy AI. We have also provided a link to the Samsung SUpport Team. You can reach them through chat to answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Same great features and more
on June 29, 2025
Posted by: MisterD
[This review was collected as part of a promotion.] Galaxy AI. Easy to use Samsung health helps me to keep track of my health
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S25 W/AI
on July 1, 2025
Posted by: Rose945
[This review was collected as part of a promotion.] My new Galaxy S25 with Galaxy AI is just simply awesome...I've been wanting one like since they came out..
It does amazing things like circle and search. Still learning how to use AI but I'm sure I will master it soon. All of you out there go get you one, you won't be disappointed..
It does amazing things like circle and search. Still learning how to use AI but I'm sure I will master it soon. All of you out there go get you one, you won't be disappointed..
Have a great Day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best devices if you play games
on July 8, 2025
Posted by: Gameij
[This review was collected as part of a promotion.] I am using this device mainly for gaming and my daily use itd galaxy Ai has also helped me while on calls and while looking for what does a certain event mean when studying .
Value
5
Written by a customer while visiting Samsung US
Posted by: Nora
Expertise:Intermediate
Verified Purchase:Yes
No issues with the phone, have had it for a couple weeks. Switching phones is so easy these days! The color is very ethereal, love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
does have great features, glass should be stronger
on August 14, 2025
Posted by: Hookerhooks57
[This review was collected as part of a promotion.] Galaxy AI makes many tasks easier and helps fir many things i do however wish that phones today would come with at least 1 phone screen protector, for front and back. Be bold Samsung be ahead of the pack and start helping Samsung customers and supporters protect their investments rather than the need of greed in job security
Value
2
Response from Samsung USBy R&R Team, August 15, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you are with the enhanced features of Galaxy AI, and finding the device to function well for your needs. We know how valuable your device is to you and wanting to feel confident that your device is safe from any accidental damage from bumps and drops. We have provided a link to the Samsung Support Team if you are interested in exploring accessory options that will offer this security. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Ai that is beyond amazing
on November 23, 2025
Posted by: Goodbye2d
[This review was collected as part of a promotion.] This s25 have one of the greatest ai I've ever seen in an smartphone. Im pretty shocked about image generation in gallery, like filling up a photo with something already amazes me, but removing stuff? On another level
Value
4
Written by a customer while visiting Samsung US