Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Average customer rating
4.7
(5,190 Reviews)
Rating breakdown 5,190 reviews
5 Stars
4,059
4 Stars
855
3 Stars
186
2 Stars
44
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Customer Rating
5
Perfect everyday use phone
on June 11, 2026
Posted by: DreamyExcellence
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 for a while now, and I'm really happy with it. The phone feels premium, lightweight, and comfortable to hold. Performance is incredibly smooth, with apps opening quickly and no lag during everyday use.
The display is bright, sharp, and vibrant, making videos and social media look great. Battery life easily gets me through a full day, and the camera takes clear, detailed photos in most lighting conditions.
My only minor complaint is that the camera upgrades don't feel like a huge jump from previous Galaxy models. Still, the overall experience is excellent, and Samsung's software and AI features are a nice bonus.
Overall, I'd rate the Galaxy S25 a 4.5/5. It's a fast, reliable, and well-rounded smartphone that I would definitely recommend.
The display is bright, sharp, and vibrant, making videos and social media look great. Battery life easily gets me through a full day, and the camera takes clear, detailed photos in most lighting conditions.
My only minor complaint is that the camera upgrades don't feel like a huge jump from previous Galaxy models. Still, the overall experience is excellent, and Samsung's software and AI features are a nice bonus.
Overall, I'd rate the Galaxy S25 a 4.5/5. It's a fast, reliable, and well-rounded smartphone that I would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great picture
on June 12, 2026
Posted by: becca
great helpful awesome features great picture I love it it's awesome
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and no slow downloads.
on June 14, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I use my device for playing games, paying bills, and general services. I use Galaxy A1 for doing screenshot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have owned
on June 14, 2026
Posted by: Twtwtw55
[This review was collected as part of a promotion.] Galaxy AI makes it super easy to search right from your home screen and the phone itself is so fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on June 18, 2026
Posted by: yamile
[This review was collected as part of a promotion.] I have been using my Galaxy AI about 1 year. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 18, 2026
Posted by: AnitaBreak
[This review was collected as part of a promotion.] This phone does everything and more. With Galaxy AI the world is literally at your fingertips. We are a Samsung family and tell everyone to check them out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Forced to restart it every time I power it down.
on June 18, 2026
Posted by: meMamaBair
[This review was collected as part of a promotion.] This Galaxy S series is annoying. When I power cycle it, if forces me to do a 2nd restart each and EVERY time. Hate it - very slow response. Lags and drags when doing important work.
Value
1
Response from Samsung USBy R&R Team, June 22, 2026
Hey MeMamaBair, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate of your device for faster speeds when doing important work. We have also provided a link to the Samsung Support Team to assist you with the experience you mention when powering your device, or if you continue to experience frustrations with the speed of your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S25
on June 18, 2026
Posted by: Rderamus01
[This review was collected as part of a promotion.] My Galaxy S25 was working great until the phone stop letting me sign-in on some of my accounts. These accounts (most of them) I can sign-in on my laptop, so I do know my passwords to these accounts.
I use my Galaxy S25 for texting, emailing, YouTube, checking my bank information, calendar, LinkedIn, Square, Calculator, and settings.
I
I use my Galaxy S25 for texting, emailing, YouTube, checking my bank information, calendar, LinkedIn, Square, Calculator, and settings.
I
Value
3
Response from Samsung USBy R&R Team, June 22, 2026
Hello Rderamus01, we appreciate your feedback on your Samsung Galaxy S25. We know how distressing it is when you are unable to use specific apps, and we would love to help you with this experience. We have provided a link to an article to help you with the apps not operating properly. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US