Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Average customer rating
4.7
(4,562 Reviews)
Rating breakdown 4,562 reviews
5 Stars
3,601
4 Stars
727
3 Stars
156
2 Stars
36
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Customer Rating
4
Awesome personalization features
on March 30, 2026
Posted by: Danker
[This review was collected as part of a promotion.] This phone is quick in processing power for all of the Ai features. Your never left waiting on something to load or process. It has so many features that you can personalize the phone. Your never bored with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and it runs smoothly
on March 30, 2026
Posted by: Haleybug
[This review was collected as part of a promotion.] Galaxy ai helps me be hands free when im driving so I dont have to worry about not paying attention to the road
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is Amazing 👏
on March 30, 2026
Posted by: Prestor
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 daily, and honestly it’s one of the most complete smartphones I’ve owned. The performance is extremely smooth, apps open instantly, and multitasking feels effortless even with heavy usage.
What really stands out is Galaxy AI — it actually feels useful, not just a gimmick. Features like AI-powered text suggestions, smart photo editing, and real-time assistance save time every day and make the phone feel smarter the more I use it.
The camera is another highlight. Photos come out sharp with great dynamic range, and low-light performance is impressive. I also like how AI enhances images without making them look overprocessed.
Battery life easily gets me through a full day, even with work, streaming, and navigation. The display is bright, smooth, and just looks premium.
Overall, the Galaxy S25 feels like a perfect balance of power, intelligence, and everyday usability. Samsung really nailed it this time.
What really stands out is Galaxy AI — it actually feels useful, not just a gimmick. Features like AI-powered text suggestions, smart photo editing, and real-time assistance save time every day and make the phone feel smarter the more I use it.
The camera is another highlight. Photos come out sharp with great dynamic range, and low-light performance is impressive. I also like how AI enhances images without making them look overprocessed.
Battery life easily gets me through a full day, even with work, streaming, and navigation. The display is bright, smooth, and just looks premium.
Overall, the Galaxy S25 feels like a perfect balance of power, intelligence, and everyday usability. Samsung really nailed it this time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The quick snapdragon operating system is fast and
on March 30, 2026
Posted by: Wonderwoman77
[This review was collected as part of a promotion.] Love the option to be able to use AI in pictures. Especially with memories of lost loved ones. My ex husband past away and AI made it real again making the memories even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm still on the fence...
on March 30, 2026
Posted by: ViudaNegra87
[This review was collected as part of a promotion.] For some reason, as I'm using an app, it will just close on it's own. It also becomes glitchy when im scrolling thru apps or the internet.
Also, I'm not sure if it's the phone or the service, but I drop a lot of calls. The provider states it isn't them.
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S25. We understand how important your phone is to you every day, and we would love to help you maximize your experience, and troubleshoot the frustrations you mention experiencing with your device. We have provided links to troubleshooting guides to help you adjust the refresh rate for enhanced speeds, and the apps not operating as intended. We have also shared a links to articles to help you with the connection to your carrier with your calls. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing brand to own
on March 30, 2026
Posted by: Xzandra
[This review was collected as part of a promotion.] I'm so pleased with this device! I've always had a fondness for this brand and their signature camera aesthetics. They certainly know how to build phones that are both robust and simple to maintain. It's a real pleasure to use a product that lives up to expectations so well. I'm thoroughly enjoying my experience with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cellphone. Does everything is need it to do.
on March 30, 2026
Posted by: Oldman65
[This review was collected as part of a promotion.] The S25 and Galaxy Ai. Are great and very helpful features. Especially in this modern technology world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the size and the camera
on March 30, 2026
Posted by: Love4phones
[This review was collected as part of a promotion.] I am happy with the size. Love AI feature
Love how the alarm tells me headlines
Love how the alarm tells me headlines
Value
5
Written by a customer while visiting Samsung US