Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Average customer rating
4.7
(3,809 Reviews)
Rating breakdown 3,809 reviews
5 Stars
3,028
4 Stars
585
3 Stars
129
2 Stars
32
1 Star
35
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Customer Rating
3
Waste of money
on March 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone is slower and has Bluetooth connectivity issues.
Value
3
Response from Samsung USBy R&R Team, March 13, 2026
Hello BenClyde, we appreciate your feedback on your Samsung Galaxy S25. We know how important your phone is to you for a range of daily tasks and we would love tohelp you resolve the frustrations you mention experiencing. We have provided links to articles to help you maximize the speed of your device, as well as use reliable Bluetooth connection. We have also shared a link to the Samsung Support Team to assist you if these experiences continue or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Mediocre phone
on March 13, 2026
Posted by: Bobbyd
[This review was collected as part of a promotion.] The phone has its fingerprint sensor fail on a semi regular basis and upon restart it works for a time until it fails again. Galaxy AI is mediocre at best and makes many mistakes.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
This product is decent
on March 13, 2026
Posted by: Stixyz
[This review was collected as part of a promotion.] This phone is very great when you first get it but after 1-2 years it does start to run very slow but on the other hand it is a great product that I would recommend
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Interface features
on March 13, 2026
Posted by: SuperSAL
[This review was collected as part of a promotion.] Very intuitive, easy to understand, navigate and use the tools that you need to when mobile. I do not need to be at my pc to work, making changes to files, accessing files etc. Love it. Its fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on March 13, 2026
Posted by: MASELOVE
[This review was collected as part of a promotion.] GREAT PRODUCT BUT STRONG NEED TO ENHANCE BATTERY LIFE .#GalaxyAI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is amazing
on March 13, 2026
Posted by: ChaosGold
[This review was collected as part of a promotion.] I always had an amazing experience with Samsung ever since I had the Samsung Galaxy S20 FE, but since I have the Galaxy S25 I've been loving everything thats with the phone even down to the color of the phone which I love the brand in general
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best product I've ever bought
on March 13, 2026
Posted by: Fel123
[This review was collected as part of a promotion.] I use this phone for everything, mean everything like I use it to play games, download lots of apps with big spaces and others. Also the camera quality is phenomenal, it's clear, can zoom wide enought, night picture oh my God I don't even k it how to describe it anymore. Apart from using it to play games, taking pictures and all that, that Galaxy AI is perfect, I use it for everything especially when I am trying to find something in the settings area and I can't, all I gotta do is for what I am looking for and it's gonna show up making it easy that I don't even bother myself looking for what I want but rather search it up. Above all everything in this phone, the space, how it works and internal stuffs is tge best. I have used a lot of phones but of all other phones that I have used this one is the most perfect one 👌.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 13, 2026
Posted by: Philogene
[This review was collected as part of a promotion.] My S25 is excellent. It's not big, which is why I chose it. What I like most is when someone sees it and immediately asks me what phone it is.
Value
5
Written by a customer while visiting Samsung US