Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Average customer rating
4.7
(4,085 Reviews)
Rating breakdown 4,085 reviews
5 Stars
3,278
4 Stars
610
3 Stars
129
2 Stars
33
1 Star
35
87%of customers recommend this product.
(
111 out of
127)
Customer Reviews for Samsung - Galaxy S25 128GB - Icyblue (AT&T)
Customer Rating
4
Awesome features
on April 9, 2025
Posted by: Reggie779
Brought this device and man oh man business has been nothing but successful
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Reggie779, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear how much you are enjoying the usage of your device, and finding it so helpful for your professional needs. We have provided a link to the Samsung Support Team to help if you ever have questions as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features and Quality
on May 6, 2025
Posted by: FaithE
from Raleigh, NC
Expertise:Expert
I got this phone about six days ago, although it's only been a short amount of time I've noticed the AI, Camera, and editing skills have improved greatly from my Samsung Galaxy Z Flip 5. In love with this new upgrade!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Hi there FaithE, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you've had such a great experience so far, and have found so many uses for the enhanced features of your device including Galaxy AI. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
Watch out for Screen Issues on Galaxy 25
on May 20, 2025
Posted by: unhappy customer
from Orange County NY
Expertise:Intermediate
phone screen displayed colored lines of pixels after 6 weeks, then rolled horizontally and finally a white screen with horizontal black and green lines. Sent it in for warranty repai and being charge 245 because Samsung claims its due to damage Dont buy its a frequent problem with 25 screens I have had 5 other galaxy Samsung phones without a problem I wont buy another
Response from Samsung USBy R&R Team, May 21, 2025
Hello there, than k you for sharing your experience of your Samsung Galaxy S25 with us. We understand how valuable your phone is to you every day. We have provided a link to a troubleshooting guide to help you address this experience with your display. We have also shared links to the Samsung Support Team and warranty information to help you further explore options available to you. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
1
Junk phone
on June 3, 2025
Posted by: Treezi
[This review was collected as part of a promotion.] Worst galaxy ever made soo easily hackable this ruined my life
Value
1
Response from Samsung USBy R&R Team, June 5, 2025
Hi Treezi, thank you for your feedback on your Samsung Galaxy S25. We understand how important the security of your data is to you and the amount of things you may keep on your device. We have provided a link to the Samsung Support Team. They can work with you one on one to resolve this matter, and help you gain peace of mind that your device is secure. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone... great features!
on September 15, 2025
Posted by: JuiceGotKnowledge
[This review was collected as part of a promotion.] This is my main source of communication with the world. I use it for work and also for personal stuff. I like the fact that I can download any app and connect to the things I need to. My favorite part is that I could do my school work on my phone with no glitch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good balance of features and price
on September 17, 2025
Posted by: vick1980
[This review was collected as part of a promotion.] Some of the AI features and how camera buttons allows changes is pretty good. Overall its a great phone with good screen size, decentmemoryand performance and has all great features at the right price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on September 17, 2025
Posted by: Davethomas
[This review was collected as part of a promotion.] Love this phone I will continue to purchase Samsung devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works as it should
on September 19, 2025
Posted by: Chaoscutie
[This review was collected as part of a promotion.] Having upgraded from a Galaxy S23, my Galaxy S25 has truly surpassed my expectations in numerous aspects. The device's elegant design immediately captured my attention, providing a premium sensation. The display's clarity and vivid colors enhance every visual experience. The camera's advanced features enable effortless capture of stunning photos and videos. Performance is remarkably smooth, with applications launching and operating seamlessly. Battery life has improved, easily sustaining a full day of usage. I value the innovative features that enhance daily interactions. Overall, the device represents a remarkable advancement, delivering an exceptional user experience.
The phone has performed admirably for the past eight months. I have encountered few issues with the phone itself. There are occasional instances of sluggishness. However, the storage capacity has been excellent. Photographs consistently turn out beautifully.
Value
4
Written by a customer while visiting Samsung US