Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (AT&T)
Average customer rating
4.7
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,980
4 Stars
838
3 Stars
178
2 Stars
39
1 Star
45
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (AT&T)
Customer Rating
5
Love my phone
on June 10, 2026
Posted by: LovinLife
[This review was collected as part of a promotion.] I love my Galaxy s25. It's so easy to use. Everything i need is right there. It loads whatever I'm looking for so quickly. Web sites, movies, music. AI is fantastic. I was purposely staying away, scared of it. OMG its been so helpful. I cant live without it now. My emails read like I'm a professional person and i get better responses. It's planned out diabetic friendly meals for me. Love my phone. Love AI
Value
5
Written by a customer while visiting Samsung US
Posted by: PPPP
from New York
Expertise:Expert
Verified Purchase:Yes
I took photos during my daughter's baby shower and the phone got way too warm for my liking and the battery doesn't seem to last as long as it should
Performance
3
Response from Samsung USBy R&R Team, June 10, 2026
Hi there PPPP, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how important the prolonged usage of your device while being comfortable in your hand is to you every day. We have provided links to resources to help you troubleshoot the temperature and maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 11, 2026
Posted by: Myphone707
[This review was collected as part of a promotion.] The galaxy ai is very useful and the camera is nice and clear. Great device overall. Haven't had any troubles at all with my device. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly happy
on June 13, 2026
Posted by: Bossy1one
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25. The AI features are my favorite part of the phone. I love that it tracks my steps and helps me stay organized throughout the day. Being able to talk to it and have it help me do things makes it feel like having a personal assistant right in my pocket.
The AI tools make everyday tasks easier, whether I'm looking up information, managing my schedule, or staying on top of reminders. It honestly feels like carrying around a mini computer and organizer wherever I go.
The only thing I don't like is the size. I wish it were a little bigger because sometimes the screen feels too small for everything the phone can do.
Overall, I'm very happy with my Galaxy S25 and would definitely recommend it to anyone looking for a smart, powerful phone with great AI features.
The AI tools make everyday tasks easier, whether I'm looking up information, managing my schedule, or staying on top of reminders. It honestly feels like carrying around a mini computer and organizer wherever I go.
The only thing I don't like is the size. I wish it were a little bigger because sometimes the screen feels too small for everything the phone can do.
Overall, I'm very happy with my Galaxy S25 and would definitely recommend it to anyone looking for a smart, powerful phone with great AI features.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Hello, sorry for late replay! I got my new cell phone Galaxy S25 128Gb (unlocked).
I'm very happy with my new phone! I still studying and check every day find something new! :)
I'm very happy with my new phone! I still studying and check every day find something new! :)
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera and battery life
on October 17, 2025
Posted by: RadioLabrat
[This review was collected as part of a promotion.] I use my phone for work-related apps heavily through the day, and the battery settings, particularly energy saver, never make me worry about the next charge.
Additionally, when combined with a beveled case, the phone (screen included!) is extremely durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I feel like I downgraded.
on March 16, 2025
Posted by: Jason
from Arizona
Expertise:Expert
I am truly disappointed. This is the S24 with less features. The Smart View case has been turned off. The dimensions of this phone are the same as the S24, however it is just a bit thinner 0.4mm, enough to not fit properly in S24 cases, otherwise the thinness of it is not noticeable. The Apps screen is one giant scrolling screen instead of the swipe left right pages and swipe up/down to go back to home screen. Really really disappointing. No noticeable battery life increase either.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hey Jason, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can take time to adjust to the changes in features and capabilities. We have provided links to some resources to help you with the exploration of the features of your phone, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: IJP10
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
I just "upgraded" from an S10 because my old phone was damaged. I am sad. The S25 has too much AI nonsense mucking it up.
Things that worked well before have been changed to AI and are now worse. For example, Smart Select which worked great and I used nearly daily is now AI Select. It is slower and more cumbersome now. It no longer snaps to photos. And it has an annoying and worthless magical sort of glow, as if we will think this is really so "Intelligent" because it glows.
I miss the headphone jack and was sad to have to replace my headphones (wasted money). I NEVER want bluetooth and the hassle of charging them much less being an experiment in what that does to one's brain. Plus I have found zero wireless headphones that fit my ears without extreme pain. The old Samsung wired ones that came with the S10 fit.
I also hate that all the external buttons are now on the right side. my phone holder in the car covers the power button, causing it to accidentally activate AI.
Overall, wish they would stop it with the AI no one wants.
Response from Samsung USBy R&R Team, February 2, 2026
Hello IJP10, thank you for your feedback on your Samsung Galaxy S25. We know that upgrading to a new device can come with a learning curve that can cause frustration. We have provided a link to an article tohelp you with the refresh rate of your device to help you maximize the speed of your phone. We have also provided a link to the complete manual for your device to help you best align the settings to your preferences, and disable any features you are not finding enjoyable or useful for your needs. We have also provided a link to the Samsung Support Team to assist you with any questions, and if you are wanting to continue to use your favorite wired headphones with a USB-C to headphone jack adatper. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US