Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (AT&T)
Average customer rating
4.7
(5,518 Reviews)
Rating breakdown 5,518 reviews
5 Stars
4,318
4 Stars
913
3 Stars
193
2 Stars
44
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (AT&T)
Customer Rating
1
Terrible downgrade
on March 7, 2025
Posted by: Hadienough
from New york
Expertise:Intermediate
Terrible downgrade from my S10e I had a Samsung s10e which for anyone who had one is the best phone EVER, but it's not satellite capable so I had to get a new phone. I picked the Samsung S25 because it was the closest in size. Well I hate it. First the s20e was all soft edges and smooth lines like Zen Garden, this thing is like an anorexic brick. You can tell Samsung thought those other guys made a better phone because now Samsung phones look just like other phones, if I wanted an the other phone I would have bought one. The screen is so slippery it is hard to drop and drag and looks super fragile. And I had it plugged in all night, yes with Samsung approved equipment, and it only got up to 79%. It is only 3 days old and after typing just this review it is down to 70%. I read online that show charging is a big problem. The bottom camera lens is right where my finger likes to be so it is full of finger prints already. All in all not an upgrade from my last phone. I am going to be looking at other phones. I wish my S10e were satellite compatible because I would have kept it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
4
Response from Samsung USBy R&R Team, March 10, 2025
Hi there Hadienough, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We completely understand that new devices take adjustment time and we would love to help you resolve any frustrations you are experiencing and have the best possible usage of your device. We have provided a link to an article to help you with the charging of your device. We also recommend protective cases on all devices to help you ensure your device is protected from any accidental bumps and drops. We also have screen protectors available if you have any concerns about your display. Lastly, we have provided a link to the Samsung Support Team if you have any questions or continue to experience any frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Loving It!
on March 7, 2025
Posted by: MnicoleM14
[This review was collected as part of a promotion.] Love Samsung and can't say enough positive things about the Galaxy, Samsung products and customer service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again
on March 7, 2025
Posted by: TrayM19
[This review was collected as part of a promotion.] Love Samsung and can't say enough positive things about the Galaxy, Samsung products and customer service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great uograde
on March 7, 2025
Posted by: Upgrade
[This review was collected as part of a promotion.] I'm upgrading from a Galaxy a54 and the performance difference is amazing. The a54 had gotten a bit slower since I bought it when it came out. The S25's performance is wonderful. I no longer have to wait on anything like apps opening and the response of everything is pretty much instant. The camera was the same 50mp, but the quality of the pictures is night and day. The sharpness and clarity is on another level compared to the a54. It had the same processor as the Ultra and Plus so in happy with this model as the performance is somewhat similar between models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice and easy-to-use
on March 6, 2025
Posted by: Carterp
[This review was collected as part of a promotion.] Very easy to use and has great camera nice color..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 6, 2025
Posted by: Steve102773
[This review was collected as part of a promotion.] This is the best phone ever and I would recommend it to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new s25
on March 6, 2025
Posted by: Kinglozae
[This review was collected as part of a promotion.] I want to start out by saying that going from the s22 to the new to me s25 has been an amazing experience. This s25 has exceeded my expectations beyond measure. The quickness of the processor through every app is awesome. The new now brief keeps me informed throughout the day! The new galaxy AI is such an amazing experience. What a great time to be alive ! The audio eraser is awesome when trying to do kareoke.
Thank you Samsung for such a great phone !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features 👏
on March 5, 2025
Posted by: Steph
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* .google.com
ISSUED TO
site's
Common Name (CN) *.google.com
Serial Number 29:2D:08:43:19:27:63:C5:12:0E:3B:77:21:87: 21:%6
ISSUED BY
Common Name (CN) WR2
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Organization (0) Google Trust Services
Wh res sea ped This
VALIDITY PERIOD
Issued On
Feb 26, 2025
any IS.
Expires On
May 21, 2025
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SHA-256 FINGERPRINTS
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Public Key
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Written by a customer while visiting Samsung US