Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (AT&T)
Average customer rating
4.7
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,980
4 Stars
838
3 Stars
178
2 Stars
39
1 Star
45
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (AT&T)
Customer Rating
5
This phone have a great overall design.
on May 24, 2026
Posted by: Nando4Life
[This review was collected as part of a promotion.] The most I love about the phone is it processing power it has & compact design. The only flaw is the confusing thing about choosing between the samsung ecosystem or google ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as I hoped
on May 25, 2026
Posted by: Rache77
[This review was collected as part of a promotion.] I was very excited about getting the S25. I'll start with the cons:
1. Battery dies too quickly even if you follow the instructions on keeping it healthy.
2. Camera quality is either no better than S21 or I'm just not good at using it.
3. I prefer the aesthetic and sleek shape of the S21.
4. In general I hate that Samsung is now forcing google messages for texting on customers instead of allowing customers the option to keep Samsung messaging. This is a serious privacy concern.
1. Battery dies too quickly even if you follow the instructions on keeping it healthy.
2. Camera quality is either no better than S21 or I'm just not good at using it.
3. I prefer the aesthetic and sleek shape of the S21.
4. In general I hate that Samsung is now forcing google messages for texting on customers instead of allowing customers the option to keep Samsung messaging. This is a serious privacy concern.
The pros:
1. Physical SIM card slot
2. Seems to be at least water resistant
1. Physical SIM card slot
2. Seems to be at least water resistant
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi there Rache77, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it can be when your device is not meeting your expectations. We have provided links to resources to help you maximize the battery life, capture the best possible photos and videos, and best align the settings to your preferences for messaging and other features. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great it has alot of stuff on it
on May 25, 2026
Posted by: Nana31
[This review was collected as part of a promotion.] I use mine for social media and to read online. Taking pictures are great to i have shaking hands but the picture come out clear.. love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product works great
on May 25, 2026
Posted by: Imgoingbub123
[This review was collected as part of a promotion.] I use my device for everything its never slow or let's me down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend
on May 25, 2026
Posted by: Kmq523
[This review was collected as part of a promotion.] I love my Galaxy s25 it has all the features I need to get through my day for work and at home. The Galaxy AI feature is very helpful whenever I need a question answered or help with something that I can't tackle on my own. I highly recommend this model it can do everything someone needs daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has enabled me to do so many things
on May 25, 2026
Posted by: Dan4galx
[This review was collected as part of a promotion.] I use galaxy aI especially on my keyboard when I'm writing messages or emails, I always use it to correct my text grammar. Check it or help me out. If I'm stuck also the Galaxy AI. Features in gallery is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on May 25, 2026
Posted by: Tiffany
[This review was collected as part of a promotion.] On device Galaxy AI is awesome. Device itself works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on May 25, 2026
Posted by: Decaturkingjd
[This review was collected as part of a promotion.] I love my s25. Galaxy Ai is the best. I use it for everything from working on cars to setting up my calendar. I love it.
Value
5
Written by a customer while visiting Samsung US