Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (AT&T)
Average customer rating
4.7
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,980
4 Stars
838
3 Stars
178
2 Stars
39
1 Star
45
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (AT&T)
Customer Rating
3
This is one of the worst Samsung devices
on April 27, 2026
Posted by: Beth2333
[This review was collected as part of a promotion.] I don't think I use galaxy AI, I love Samsung galaxy but the s25, half the time it doesn't ring, it has such minimal storage, the camera is good. Over all, its just not the best version I know samsung to be. Normally they are great and I don't have an issue. This time I sure am.
Sincerely disappointed
Elizabeth Spindler-Mckinney
Sincerely disappointed
Elizabeth Spindler-Mckinney
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Beth2333, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We know how important your phone calls are to you every day, and needing to be alerted properly to be able to keep in touch with your loved ones. We have provided a link to the Samsung Support Team to assist you with this experience with your phone calls, and storage expansion options if needed. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My first Flagship phone
on April 28, 2026
Posted by: Jimmy42
[This review was collected as part of a promotion.] I bought the S25 after my wife said I deserved it. You have always been on the cutting edge of technology, so get yourself the phone. My first Flagship phone. It has been a great experience for me. Writing emails chats, and taking notes with the built in A.I. has been so much fun. It is learning my Texas drawl. It is the first but not the last. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Son that loves his mom will get her an s25
on April 28, 2026
Posted by: Sissyu
[This review was collected as part of a promotion.] This is very possibly the best phone I've ever had. It is definitely my favorite so far. Galaxy AI is a great feature. I love how clear my pictures come out and also very vibrant colors. Surfing the web used to be a chore because my phone was so slow downloading and uploading and just loading. Not with my new galaxy s25. I never realized how slow my old phone was, luckily for me, I have a fabulous son who surprised me with my new s25. He saw how hard it was for me to look something up and even just turning my phone on took a long time. I probably would not have ever thought to try a new phone, but my son did and he has made my life so much better. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone Rocks
on April 28, 2026
Posted by: RoxyLaney
[This review was collected as part of a promotion.] I really like the screen, and all the features. I like the way the storage works. I have used AI however I mostly use the Google help× because it's easier and I like it more. The multiple camera's are cool tbut confuse me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 30, 2026
Posted by: Hazelnut
[This review was collected as part of a promotion.] I use my phone for gaming and delivery drinking almost exclusively and it runs well! Only thing I don't like is how inaccurate the speech to text can be. I dont really use many of the Galaxy AI features so not much to say on those.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25
on May 1, 2026
Posted by: WalzGuam
[This review was collected as part of a promotion.] I love the s25 it is one of the best phones I have ever purchased and does what it says it does delivers on its own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent, very practical and easy to use, I recog
on May 9, 2026
Posted by: Vic25patz
[This review was collected as part of a promotion.] Very indispensable and practical to use, you learn a lot from intelligence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This device, I thought would be a great but the th
on May 9, 2026
Posted by: Chance
[This review was collected as part of a promotion.] Ai Software Gemeni responds slow compared to times i have use it before and also.hey google
Value
1
Response from Samsung USBy R&R Team, May 11, 2026
Hi there Chance, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how disappointing it can be when your device is not aligning to your expectations. We have provided a link to an article to help you adjust the refresh rate of your device to help maximize the speed. We have also provided a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
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Samsung Community
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Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US