Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Mint (AT&T)
Average customer rating
4.7 out of 5
4.7
(5,430 Reviews)
Open Ratings Snapshot
Rating breakdown 5,430 reviews
5 Stars
4,265
4 Stars
906
3 Stars
186
2 Stars
39
1 Star
34
84%of customers recommend this product. 
(
74 out of 88
)
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Customer Reviews for Samsung - Galaxy S25 128GB - Mint (AT&T)
Customer Rating
5 out of 5
5
Exceptional Performance and Refined Design
on March 11, 2026
Posted by: Chsosrex
[This review was collected as part of a promotion.] The Galaxy S25 has completely transformed my daily routine, especially when it comes to high-end gaming and streaming. The processing power is incredible, allowing for a lag-free experience in demanding mobile games while maintaining a consistent frame rate. When streaming high-definition content, the display vibrancy and clarity are unmatched, making for a truly immersive experience.
What sets this device apart is the seamlessintegration of Galaxy Al. It intelligently optimizes battery life and performance based on my usage patterns, which is a game-changer for long gaming sessions. The Al-driven camera features and smart organization tools have made my workflow much more efficient. Whether I am using it for entertainment or staying productive, the hardware and software work in perfect harmony. This is a top-tier device for anyone who needs power and intelligence in their pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is my first S25 and I am still learning.
on March 11, 2026
Posted by: LovetoLearn
[This review was collected as part of a promotion.] I have had my S25 for about a week now and with the help of AI I have made quite a bit of progress . Actually I have learned more about AI than I have learned about my new S25. Thanks AI and Members.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really good phone
on March 11, 2026
Posted by: Babygurl2717
[This review was collected as part of a promotion.] Never had any issues reminds me of the s22 just with more higher features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unchanged
on March 5, 2026
Posted by: Bonose44
Verified Purchase:Yes
This is a phone with great features that haven't changed much except for improvements. Being that this is the perfect size phone for me I'm glad the size hasn't changed nor the button configuration.
Response from Samsung USBy R&R Team, March 6, 2026
Hey Bonose44, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are pleased with the enhanced performance and capabilities of your new device, and that you are finding the size of your device perfect for your preferences. We have provided a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Qualiy software and hardware product
on March 5, 2026
Posted by: Dru1012
Verified Purchase:Yes
Great product and easily manage in smart things app
Response from Samsung USBy R&R Team, March 5, 2026
Hi there Dru1012, thank you for sharing your feedback on your Samsung Galaxy S25. We are thrilled to hear how pleased you are with the usage and capabilities of your device. We have provided links to resources to help you maximize your experience and discover features like Galaxy AI, align the settings to your usage preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Splendid features
on March 1, 2026
Posted by: CrashoutRae
It's processor and interface have really satisfied me
Response from Samsung USBy R&R Team, March 2, 2026
Hey there CrashoutRae, we appreciate you sharing your experience of your Samsung Galaxy S25. We are so happy to hear how satisfied you have been with the enhanced speed and software of yournew device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor "upgrade"
on February 21, 2026
Posted by: Just in Time
from Ohio
Expertise:Intermediate
The phone overall has great physical features. The firmware software and UI are all trash, contant updates changes settings, I DO NOT WANT AI INTEGRATED INTERFACE GEMINI, , I DO NOT WANT TO KEEP CHANGING SETTINGS BACK TO MY PREFERENCES AFTER EVERY UPDATE,
Also getting rid of memory expansion and AUX port are really downgrades from even my most recent phone.
THIS PHONE IS NOT WORTH 800+.
Battery life is phenomenal, overheats easily especially inside a case, reasonable camera but software is lacking, the screen is the right size- I really prefer a device I can work in one hand,
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 23, 2026
Hello Just in Time, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand that upgrading to a new device can come with a learning curve, and cause frustration as you best align the new device to your preferences. We have provided a link to a troubleshooting guide to help you with the temperature of your device you mention experiencing. We have also shared a link to an article to help you with the different camera settings and features available for the best possible photos and videos. Lastly, we have provided a links to the complete manual and Samsung Support Team to help you disable any settings you are not finding useful, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overdue upgrade
on February 13, 2026
Posted by: Frank G
from California
Expertise:Intermediate
Verified Purchase:Yes
After six years with the Samsung S9 and over three years of no software updates, an upgrade was overdue for security at the very least. The Snapdragon processing speed of the S25 is leaps and bounds over the S9's, running 5G in the wild and 6E at home. I do miss the edge display and rear-mounted health sensor on the S9, which probably will force me get a Samsung watch or equivalent for what I had as standard feature in the old phone. For the most part though, it is a positive upgrade.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 18, 2026
Hey Frank G, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are enjoying the enhanced connectivity and capabilities of your device. The addition of a Galaxy Watch allows for continuous health tracking which can help you better meet your health and fitness goals. We have provided a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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