Customer reviews from ATT.com
Samsung - Galaxy S25 128GB - Mint (AT&T)
Average customer rating
4.1
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
8
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Samsung - Galaxy S25 128GB - Mint (AT&T)
Posted by: Danese
from Old Town, Maryland
Verified Purchase:Yes
I upgraded my phone because of the many new features, especially for the AI mode and importantly it's extra strong titanium frame
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sujig
from AL
Verified Purchase:Yes
Doesn't hold selection. Pops up whatever it wants.
No, I would not recommend this to a friend.
By Samsung, October 6, 2025
Hi there Sujig, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it is when your new device is not aligning to your expectations. We have an article available online toh elp you with pop-ups that you do not want to see on your phone titled "Get rid of pop-up ads on your Galaxy phone". If this does not help resolve your frustration, our team of experts can offer additional assistance in ensuring your device operates as intended, and is customized to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Mimmie
from Boston Massachusetts
Verified Purchase:Yes
Great service and great equipment
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: A Sinclair
from Hampton, va
Verified Purchase:Yes
Spent the whole first week trying to turn off all the terrible forced ai. There needs to be an option to turn it all off and it shouldn't be that complicated.
No, I would not recommend this to a friend.
By Samsung, November 19, 2025
Hi there A Sinclair, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the ability to customize your device, and best align the settings to your preferences are to you every day. We have the complete manual available for your device online to assist you with disabling and features you are not going to use. We also have our team of experts available through chat if you would like direct assistance. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: alwayslaurie
from Michigan
Verified Purchase:Yes
Nice. Battery life could be better.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 16, 2025
Thank you for sharing your thoughts on the Samsung Galaxy. We are glad to hear you’re enjoying the phone and that it’s working well for you. We understand that battery life is important, and usage patterns or settings can sometimes affect how long it lasts between charges. We can share some tips to help extend your battery life, or we can check if a software update or battery optimization setting might improve performance.
Here are few tips you can try from your end check if it helps with the device battery:
1.Adjust Brightness: Lower the screen brightness to around 50% and disable Adaptive Brightness to prevent automatic increases in brightness that can drain the battery.
2.Screen Timeout: Set a shorter screen timeout duration to reduce the time the display stays on when not in use.
3.Dark Mode: Enable Dark Mode, which is more battery-efficient on AMOLED screens, helping to save power
4. Battery Protection Modes: Use the Galaxy S25’s Battery settings to enable protection modes that limit overcharging. Options include Basic Protection (avoiding full 100% charges) and Adaptive Protection (charging to 80% while asleep).
5.Power Saving Mode: Activate Power Saving Mode when your battery is low. This feature limits background activity and reduces performance to extend battery life
6.Limit Background Activity: Review which apps are consuming the most battery by going to Settings > Battery > Battery Usage. Limit background activity for apps that are not frequently used.
7.Update Apps: Ensure all apps and the operating system are updated to the latest versions, as updates often include optimizations that can improve battery performance.
8.Disable Unnecessary Features: Turn off location services, background data, and features like Always-On Display when not needed to conserve battery life.
9.Follow the 20-80% Rule: For long-term battery health, try to keep your battery charge between 20% and 80%. Occasionally charging to 100% is fine, but frequent deep discharges can reduce battery lifespan.
By implementing these strategies, you can significantly enhance the battery life of your Samsung Galaxy S25, ensuring it lasts longer between charges while maintaining optimal performance
Here are few tips you can try from your end check if it helps with the device battery:
1.Adjust Brightness: Lower the screen brightness to around 50% and disable Adaptive Brightness to prevent automatic increases in brightness that can drain the battery.
2.Screen Timeout: Set a shorter screen timeout duration to reduce the time the display stays on when not in use.
3.Dark Mode: Enable Dark Mode, which is more battery-efficient on AMOLED screens, helping to save power
4. Battery Protection Modes: Use the Galaxy S25’s Battery settings to enable protection modes that limit overcharging. Options include Basic Protection (avoiding full 100% charges) and Adaptive Protection (charging to 80% while asleep).
5.Power Saving Mode: Activate Power Saving Mode when your battery is low. This feature limits background activity and reduces performance to extend battery life
6.Limit Background Activity: Review which apps are consuming the most battery by going to Settings > Battery > Battery Usage. Limit background activity for apps that are not frequently used.
7.Update Apps: Ensure all apps and the operating system are updated to the latest versions, as updates often include optimizations that can improve battery performance.
8.Disable Unnecessary Features: Turn off location services, background data, and features like Always-On Display when not needed to conserve battery life.
9.Follow the 20-80% Rule: For long-term battery health, try to keep your battery charge between 20% and 80%. Occasionally charging to 100% is fine, but frequent deep discharges can reduce battery lifespan.
By implementing these strategies, you can significantly enhance the battery life of your Samsung Galaxy S25, ensuring it lasts longer between charges while maintaining optimal performance
Written by a customer while visiting ATT.com
Posted by: Grandma Linda
from Missouri
Verified Purchase:Yes
There are some annoying things but overall a pretty good product. I can't customize text tones anymore. I also don't like that what comes on the screen as a drop down menu depends on what part of the screen you scroll down on.
Response from ATT.comBy -Eli, AT&T CARE, December 16, 2025
Hey there, we appreciate your detailed feedback on the Samsung Galaxy S25. We're glad to hear that overall, you find the product pretty good! We appreciate you highlighting the issues with customizing text tones and the screen behavior for drop-down menus. Your observations are valuable If you'd like, we can assist you with potential workarounds or updates that might help with the text tones and menu behavior. We sincerely appreciate your input and hope your overall experience continues to be positive. Thank you for being a part of our AT&T community, we are here to help. Meanwhile, you can customize text tones on your Galaxy S25 by accessing the Messages app settings or through system notification settings, and you can also assign different tones for specific apps if supported.
Written by a customer while visiting ATT.com