Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Mint (Verizon)
Average customer rating
4.8
(5,034 Reviews)
Rating breakdown 5,034 reviews
5 Stars
4,169
4 Stars
697
3 Stars
100
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Mint (Verizon)
Customer Rating
1
No memory card
on May 26, 2025
Posted by: Nomoresamsung
from Massachusetts
Expertise:Intermediate
No SD card slot? Just another way of ripping off their customer based. Sure, they have cloud storage...for more money
I have been a long time Samsung user even buying 2 of their stupid flip phones that suck. No more. There are too many other options of where I can spend my money. Bye bye Samsung!
I have been a long time Samsung user even buying 2 of their stupid flip phones that suck. No more. There are too many other options of where I can spend my money. Bye bye Samsung!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 28, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand that some customers do need additional storage than comes installed on the device. The removal of the micro SD card is an effort to increase the durability and water resistance capabilities of the device. The usage of cloud based storage also allows you to access your media across all of the devices in your ecosystem. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Simple Clean Fast
on June 26, 2025
Posted by: Enri258
[This review was collected as part of a promotion.] Galaxy Ai is simple fast and very helpful, the system flows beautifully. The battery life is quite pimpressive lasting for sometimes a day and a half for someone who uses their phone constantly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new phone. I have always been a Samsung Galaxy fan and I love my S25+. It has more storage space than my S21 had and the processing is so much faster. The camera awesome as well as the effects and the editing capabilities when using the camera and editing and combining pictures and videos. You can even put music and create a reel. The sound is good also. The screen is sharp. I am definitely happy I purchase the S25+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bummed galaxy owner
on July 12, 2025
Posted by: Fozzy
Really bummed you kept out the blue tooth s pen. Shouldn't matter if it cuts down on cost or if some users dont use it. That was a big feature of the phone and just to have that feature put it in it own category for the phone. Very disappointed and probably will wait now on a new one. Bring it back!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: B Tab
Verified Purchase:Yes
Slow brand new phone everything is low like old phone
Performance
1
Value
1
Response from Samsung USBy R&R Team, October 10, 2025
Hi there B Tab, thank you for your feedback on your Samsung Galaxy S25+. We know how important your phone is to you, and how frustrating it can be when your device is not aligning to your expectations. We have provided a link to a few articles to help you adjust the refresh rate, and maximize the speed of your phone. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Samsung Community
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung=Amazing
on January 14, 2026
Posted by: Samuel63976
The Samsung Galaxy S 25+ has all the battery life you need to get you through your day. The display is crisp and vibrant and the colors pop! The camera takes excellent photos and you can zoom way in to the action!! The performance and storage is a 10/10 Samsung checks all the boxes!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 14, 2026
Hi Samuel63976, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you are enjoying the enhanced capabilities and features of your new device, and finding it appealing to look at during usage. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Sammie
from Pollok, Texas
Verified Purchase:Yes
I did 4 stars because I'm still feeling my way through. So far though, I'm pretty pleased with it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, March 6, 2026
Hi there Sammie, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you have been initally pleased with the usage of your device. We have provided a link to the complete manual for your device to assist you with the exploration of your device and alignment of the settings. We have also shared a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Quality is 💯
on February 25, 2025
Posted by: Peteypablo
This is one of the best phones I ever owned and recommend it to anyone
Written by a customer while visiting Samsung US