Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Mint (Verizon)
Average customer rating
4.8
(3,932 Reviews)
Rating breakdown 3,932 reviews
5 Stars
3,303
4 Stars
513
3 Stars
69
2 Stars
21
1 Star
26
86%of customers recommend this product.
(
114 out of
133)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Mint (Verizon)
Customer Rating
3
Battery life is still limited. Camera quality too.
on December 6, 2025
Posted by: FlashGordon
[This review was collected as part of a promotion.] Camera quality isn't as good as other phones. Very disappointed.
Value
3
Response from Samsung USBy R&R Team, December 10, 2025
Hi FlashGordon, we appreciate your feedback on your Samsung Galaxy S25+. We know how important your phone is to you every day, and wanting the best possible experience every day. We have provided a link to an article to help you with the different camera settings available on your device for the best possible photos and videos. We have also shared links to articles to help you maximize the battery life of your device. We have lastly, provided a link to the Samsung Support Team if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung
on December 6, 2025
Posted by: LucySilverado
[This review was collected as part of a promotion.] Even if I'm still learning all the capabilities of the Galaxy AI, its a wonderful device. Exceptional device 👌.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone!!!
on December 6, 2025
Posted by: Rachanie22
[This review was collected as part of a promotion.] It is very fast
I love the circle to search feature
It takes amazing pictures
Galaxy AI is awesome
I can hear everything clearly
Its very sturdy
I could go on and on, im so happy I upgraded
I love the circle to search feature
It takes amazing pictures
Galaxy AI is awesome
I can hear everything clearly
Its very sturdy
I could go on and on, im so happy I upgraded
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
_Galaxy s21 ultra is great A+_
on December 10, 2025
Posted by: reulrich99
[This review was collected as part of a promotion.] 🚨_Bought This phone used. But give me many years of fun. Still a backup phone from my S24 ultra.
The only thing that's 21 is missing is the pen. a++++_✅
Value
5
Written by a customer while visiting Samsung US
Posted by: Maha
from New York
Expertise:Intermediate
Verified Purchase:Yes
Very light weighted, with new updates. Camera quality is not as good as Ultra.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, March 5, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the lightweight feel and updated features available on your device. We have provided a link to an article to help you with the camera features and settings available to help you capture the best possible photos and videos with your device. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Highly recommend this
Verified Purchase:Yes
Highly recommended Great phone for any high end user
Response from Samsung USBy R&R Team, February 26, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you love this device so much that you would recommend it to others. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Educatorforlife
from NC
Expertise:Expert
Verified Purchase:Yes
I love my new phone! Galaxy phones are the best in my opinion. I upgraded to the S25 after 4 years with my S20.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, February 26, 2026
Hey Educatorforlife, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy tohear how much you upgrade to your new device is pleasing you and aligning to your needs and wants in a device. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mr me
Verified Purchase:Yes
So far so good, its a mjni computer, gets a little warm when charging.
Response from Samsung USBy R&R Team, February 12, 2026
Hi Mr me, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how amazed you have been with the capabilities of your device, and finding it similar to using a computer in the comfort of your hand. We have provided a link to an article to help you troubleshoot the temperature you mention experiencing on your device. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US