Customer reviews from Samsung US
Samsung - Galaxy S25+ 512GB - Silver Shadow (Verizon)
Average customer rating
4.8
(3,976 Reviews)
Rating breakdown 3,976 reviews
5 Stars
3,333
4 Stars
515
3 Stars
71
2 Stars
26
1 Star
31
83%of customers recommend this product.
(
120 out of
145)
Customer Reviews for Samsung - Galaxy S25+ 512GB - Silver Shadow (Verizon)
Customer Rating
2
Samsung is letting me down
on September 15, 2025
Posted by: DougC909
[This review was collected as part of a promotion.] So my wife and I traded in our note 10's for these S25's . The screen keeps freezing up. So far Samsung has paid to have the screen replaced. But I believe it's a deeper issue. So now I need to contact Samsung again to see if they'll replace my phone. Im so fed up with companies not taking responsibility. Hopefully Samsung will fix the issue.
Value
2
Response from Samsung USBy R&R Team, September 18, 2025
Hi DougC909, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you troubleshoot this experience. We have provided links to a few articles to help you with the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team and warranty information for your device, if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Very simple to work and also the size is great
on September 15, 2025
Posted by: Comedian09
[This review was collected as part of a promotion.] The adaptation to the to smart TV and any devices are a must and simple.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best high-end phone for the price
on September 15, 2025
Posted by: SamsungS25
[This review was collected as part of a promotion.] It is the best phone you can buy for the price, it gives you a premium design accompanied by an Ip68 certification, which has saved me in more than one situation, it has the best current processor, the Snapdragon 8 Elite, which for gaming is perfect, all games in the best possible quality and fluidity, the cameras I love, I can take pictures of the moon with amazing quality, the battery duration does not disappoint, it has approximately 28 hours of autonomy, which is amazing and better to know that With its 45W charger, load from 0 to 100 in an hour approximately, it has reversible charging and wireless charging of 15W, which is very good, artificial intelligence is wonderful in many ways, when you want to delete something from the photos it works very well and does not leave that feeling that artificial intelligence is used, apart from the function of deleting unwanted background sound in videos, I also think the assistance to find a suitable answer is very useful for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25+ has advanced photo features giving vivid shot
on September 15, 2025
Posted by: MOKONG
[This review was collected as part of a promotion.] Ai features enhances writing skills thru alternative sentence and grammar use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product seems to get better every year
on September 15, 2025
Posted by: Eyepoppers
[This review was collected as part of a promotion.] I love the camera feature this feature let's you zoom in so close and the pictures are crystal clear. The Samsung Galaxy Ai feature is also great it's like riding around with a professor right next to you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Processing is extremely smooth
on September 15, 2025
Posted by: Peculiarchicc
[This review was collected as part of a promotion.] I use my phone for anything and everything. I had the model before and its definitely a lot faster and keeps up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my phone. Easy to use and reliable
on September 15, 2025
Posted by: Doreto1969
[This review was collected as part of a promotion.] I enjoy my phone and how easy it is to use. It was easy to stream line from my old to my new phone. The phone is reliable and easy to use. I really love my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung S25+ Has Me Dancing!
on September 15, 2025
Posted by: NavyBlues
[This review was collected as part of a promotion.] When I originally purchased my Samsung S25+ I was simply looking for an upgrade to replace my old Samsung cell phone. My decision to purchase the new Samsung S25+ was a very easy decision to make. My thought process was simple, buy the newer Samsung cell phone you can get within reason.
Thus, my decision was the S25+ after reading about all the easy to use functions it came with!
I must say, when I easily transferred all my files I noticed 2 things right off.
This new Samsung cell phone has all my easy to use programs but they were intelligently updated. Meaning "updated" meant to me the ease of use to navigate all my old programs and the new programs. How could that be? Usually for me, it takes a bit of "use time" to feel comfortable with my past cell phone upgrades. Not on this new Samsung! Everything on the phone is very easily laid out and plus! the use of the Galaxy AI! My phone talks to me now so I can be more responsible and accurate with the new AI added.
Everything on my new cell phone seems easier to use but way more powerful when using it.
I feel my laptop has been put into a cell phone! I rarely use my laptop since my purchase of my new Samsung S25+!
I absolutely feel Sansung hit ths out of the ballpark.
I'm very pleased with my new Samsung cell phone beyond words.
Thus, my decision was the S25+ after reading about all the easy to use functions it came with!
I must say, when I easily transferred all my files I noticed 2 things right off.
This new Samsung cell phone has all my easy to use programs but they were intelligently updated. Meaning "updated" meant to me the ease of use to navigate all my old programs and the new programs. How could that be? Usually for me, it takes a bit of "use time" to feel comfortable with my past cell phone upgrades. Not on this new Samsung! Everything on the phone is very easily laid out and plus! the use of the Galaxy AI! My phone talks to me now so I can be more responsible and accurate with the new AI added.
Everything on my new cell phone seems easier to use but way more powerful when using it.
I feel my laptop has been put into a cell phone! I rarely use my laptop since my purchase of my new Samsung S25+!
I absolutely feel Sansung hit ths out of the ballpark.
I'm very pleased with my new Samsung cell phone beyond words.
Value
5
Written by a customer while visiting Samsung US