Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Navy (Verizon)
Average customer rating
4.7
(3,649 Reviews)
Rating breakdown 3,649 reviews
5 Stars
2,922
4 Stars
562
3 Stars
118
2 Stars
25
1 Star
22
85%of customers recommend this product.
(
69 out of
81)
Customer Reviews for Samsung - Galaxy S25 256GB - Navy (Verizon)
Customer Rating
5
This phone is awesome
on November 8, 2025
Posted by: Leelee12
[This review was collected as part of a promotion.] I love my new phone it has alot of storage takes great pictures and galaxy aI is the icing on the cake I love using this option its very informative ans takes you knowledge to the next level. Phone has great features all the way around and I wouldn't trade it fkr nothing if your thinking of getting a new phone or just upgrading I woukd go with this model hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S phone user for over 7 years
on November 26, 2025
Posted by: Galaxy4ver
[This review was collected as part of a promotion.] I have been a Galaxy S phone user for over seven years. I started with the Galaxy S10e and have continued to upgrade my phone since then, and I love it. I use it for everything, from playing games on Facebook to streaming videos on YouTube. I take it everywhere. When my computer doesn’t work, I can always rely on my phone to complete tasks.
Value
4
Written by a customer while visiting Samsung US
Posted by: Sp69
from Indiana
Expertise:Expert
Verified Purchase:Yes
This phone crashes.
It can't handle a heavy cache.... I have to constantly do an operating system cache delete almost every week.
It can't handle a heavy cache.... I have to constantly do an operating system cache delete almost every week.
The talk to text or microphone on this thing does not operate near as good as the S24 did.
I just don't understand how you create a great phone. And then take steps down the S 25's trash.
I just don't understand how you create a great phone. And then take steps down the S 25's trash.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 5, 2025
Hey Sp69, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We completely understand how important the uninterrupted usage of your device is to you for many tasks and hobbies every day. We have provided a link to an article to assist you in adjusting the refresh rate of your device. We have also shared a link to a troubleshooting guide to help you with the crashing you mention experiencing with your device. We have lastly provided a link to the Samsung Support Team to assist you further if this frustration continues, or you would like assistance with your voice to text. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Model!
on February 9, 2025
Posted by: Eraseok
[This review was collected as part of a promotion.] This phone is fantastic. It's smaller than my S21+, sleek, & easy to operate. In fact, this is the most "user friendly" version I've had in years. The technology expands on many features offered in other models, updating key characteristics to make the user experience so much more productive. I definitely am looking forward to exploring the new AI this model has that other models do not. The features in S25 are useful, easy to learn, & cut down on time spent trying to navigate a new device. Excellent version, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size, beautiful screen
on February 18, 2025
Posted by: Chelsey
[This review was collected as part of a promotion.] I love the flat screen, the curved screen of my last phone drove me nuts. The phone is the perfect size and is so lightweight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera features
on February 19, 2025
Posted by: LalaCG
[This review was collected as part of a promotion.] I am loving the camera features the most, I have a hobby of photography and this makes it so much easier.
Sleek look that makes the phone eye catching
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great easy phone
on February 25, 2025
Posted by: JellyBeanandBob
[This review was collected as part of a promotion.] I really appreciate the ease of use of this phone the seamless actions across apps. The only issue is the screen is really sensitive to the touch sometimes just hovering over the phone causes it to react
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy ro use, set up and manage my daily life
on March 12, 2025
Posted by: Happywphone
[This review was collected as part of a promotion.] This phone has been easy to use from the start! I have been able to download all of my work apps, with ease. I can voice write documents, arrange meeting times using Google calendar, and meet over the phone with meets.
Value
5
Written by a customer while visiting Samsung US