Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Navy (Verizon)
Average customer rating
4.7
(3,647 Reviews)
Rating breakdown 3,647 reviews
5 Stars
2,920
4 Stars
562
3 Stars
118
2 Stars
25
1 Star
22
85%of customers recommend this product.
(
69 out of
81)
Customer Reviews for Samsung - Galaxy S25 256GB - Navy (Verizon)
Customer Rating
5
Great phone!
on December 5, 2025
Posted by: Faeriez
[This review was collected as part of a promotion.] I use Galaxy AI with this phone and really enjoy exploring everything new.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has a mind of own does it's own thing
on December 5, 2025
Posted by: MWFlo25
[This review was collected as part of a promotion.] I use this phone for just about everything, maps, phone, text, internet, email. It has a mind of its own, it will change and choose words that make no sense. In games it will lag. No a very good product for the price. Galaxy AI no so good just yet
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hey MWFlo25, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it is when your device is not operating as intended or expected. We have shared a link to an article to assist you with the lagging you mention experiencing occasionally. We have also shared a link to the Samsung Support Team to assist you with the changing words you also mention experiencing, or any additional questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best one of s series.
on December 5, 2025
Posted by: LoveSamsung4real
[This review was collected as part of a promotion.] The Galaxy AI is top notch! I use my phone daily for business purposes and schooling purposes. It helps me optain important information and helps me solve critical business issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good phone, but I'm really not impressed. I
on December 5, 2025
Posted by: Justanotherphone
[This review was collected as part of a promotion.] It's a good phone, but I'm really not impressed. A I is awesome thanks
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really like 4.5 Stars, really good phone
on December 5, 2025
Posted by: CLTGUY81
[This review was collected as part of a promotion.] The Galaxy S25 is a fast, premium‑feeling phone with excellent battery life and connectivity.
Its biggest weakness is the camera, which lags behind when I compare it to my wife’s Pixel 10, the Galaxy S25’s camera falls short. The Pixel consistently delivers sharper photos, and the camera loads and feels more responsive. While the S25 has a better zoom than the pixel, it barely improved over the S20 series. The S25 Ultra has the mega zoom that is coveted, and this is the basic S25s biggest weakness.
Performance & UI: Where the S25 shines is everyday use. The UI is snappy, apps load lightning fast, and it feels like a major step up from my old, battle‑proven S20 FE. Pairing with my Galaxy Watch 4 and 8 Classic was seamless and quick.
Battery & Build: Despite being smaller and lighter than the Pixel 10, the S25 feels more premium. The battery easily lasts a full day with light gaming, browsing, and messaging. Build quality seems solid, though time will tell if it can endure the same 5‑year “torture test” my S20 FE survived.
Connectivity: On T‑Mobile’s UC 5G network, speeds are excellent. Even driving through remote areas, the phone transitions smoothly to Starlink satellite coverage. When this happens, the phone simply displays “SAT” — a clear indicator you’re on satellite mode, not roaming on another carrier. The handoff is seamless, requiring no effort from the user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This specific product is very useful for everyday
on December 5, 2025
Posted by: FeaniqxNona
[This review was collected as part of a promotion.] I love all of the features, Like Galaxy AI, Bixby, camera has great quality and I love the "ok Google" feature. I also love that it comes equipped with a live translator for phone calls. I use this device for school, work ,social media, home and other tasks such as gaming, games and other platforms. It has been very useful and helpful . I really love Galaxy and Samsung. Best phone to have and I also recommend to my family and friends!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone it does it everything I want and
on December 5, 2025
Posted by: Lovethisphone
[This review was collected as part of a promotion.] I love this device ot takes beautiful pictures and I love the pen it is a incredible 📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Daily driver for Base model and Creativity
on December 5, 2025
Posted by: TurboSquirrel
[This review was collected as part of a promotion.] It's nice for how i use it i use it daily for creativity and artwork and the hearing aid compatibility, the Galaxy Ai is really nice especially in the Gallery where i can remove almost anything from any photos honestly it's great though i wish you coul turn off the auto selection because i use it for image refinery such as removing certain small pieces it is nice that there's the other eraser that is nice for small things but really needs improvement on large items because it leaves blur instead of reliably adding stuff like the ai tool does though honestly as the base model it's good for what it is and i leave it a solid 4 because i enjoy it I'm a loyal Samsung customer but i miss the designs of the s20 and s10 series which were nice and flat or even the s21-s22 because they had cool designs especially with the camera bump and honestly the design of this one is kinda disappointing as it's just random bulky cameras that makes it wobble when you put the phone down it's directly resting on the cameras which get it dirty and can scratch it i hope that my review isn't annoying but as a customer i literally would consider downgrading to the 20+ or s105g if it weren't for the no longer supported updates simply because they looked and felt nice and had beautiful bold colors esthetic matters but now you gotta rely on a case to make up for it i wouldn't even like a clear case on this thing it's boring besides the Ui so I'm gonna be a loyal fan but please improve esthetic design .
Value
4
Written by a customer while visiting Samsung US