Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Navy (Verizon)
Average customer rating
4.7
(4,565 Reviews)
Rating breakdown 4,565 reviews
5 Stars
3,603
4 Stars
728
3 Stars
156
2 Stars
36
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 256GB - Navy (Verizon)
Customer Rating
3
Galaxy S25
on April 27, 2026
Posted by: Lammmmmaaaeee
[This review was collected as part of a promotion.] The galaxy AI on this isn't the best compared to the edge I would highly recommend getting another phone and the best one will be the one without the AI, shut it off and shut it down for the AI is mainly there and if you activate it to listen and record then sell that data to 3rd party's and the reason the survey is wanted the AI mentioned is to show the public that we can trust AI when we can't. Don't do it.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hello Lammmmmaaaeee, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know our customers have a range of different needs and wants from their chosen device. We have provided a link to the complete manual for your device to help you disable any features you are not wanting to use, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
MYPHONEisgood
on April 27, 2026
Posted by: GalaxyAIxoxoxo
[This review was collected as part of a promotion.] #1 is the Galaxy AI. AI is so helpful. Saves time and energy i dont have. Looks up anything i want. I can take pictures of things and submit it to Galaxy AI and find the exact thing. I love my Galaxy AI... My new best friend... I absolutely love the phone. Screen video pictures are Crystal clear. Function fast. Upgrades automatically. More speed. Love the look. And the benefits.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone. It works perfectly and is easy to
on April 27, 2026
Posted by: UGCDeekay
[This review was collected as part of a promotion.] Great speed. Nice quality of sound and video. It is powerfull enough to run any app smoothly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, fast, looks clean and silky and nice.
on April 27, 2026
Posted by: Leeweee
[This review was collected as part of a promotion.] It's a great phone. I use it for gaming and just the regular stuff, I also use galaxy AI for stuff I need like questions and information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a decent brand
on April 27, 2026
Posted by: Consumer1
[This review was collected as part of a promotion.] The camera/video capacity is challenging. Video length storage capacity in compatible with picture storage.
Uncertain on how to store and retrieve pictures/videos to/from the Cloud.
Upgrading of apps changing the icons on the main screen.
Uncertain if prompts for clean up of storage space are actual or a virus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy phone
on April 27, 2026
Posted by: MeliMay
[This review was collected as part of a promotion.] My new phone is absolutely amazing and I just love it. I was hesitant on getting a new phone because of the difficulty of transferring everything over but this was so easy, and I cannot believe.How long the battery life on this phone is. Such a great purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Picture Quality
on April 27, 2026
Posted by: Tarabear
[This review was collected as part of a promotion.] This has to be one of my favorite phones ive gotten and takes the absolute best pictures. That you will take its good for those who are about photos. Now if you want it for listing to music it's good but the battery life is another thing it last but you will
Need a charger bank if your using it all day long or your charger other then that I have no complaints about this phone what so ever.
Need a charger bank if your using it all day long or your charger other then that I have no complaints about this phone what so ever.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Every Day
on April 27, 2026
Posted by: Dbrown
[This review was collected as part of a promotion.] My Galaxy S25 is reliable, holds a charge, and is easy to navigate. Galaxy AI helps me find answers easily. I love the way it fits in my wallet case.
Value
5
Written by a customer while visiting Samsung US