Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Navy (Verizon)
Average customer rating
4.7
(3,734 Reviews)
Rating breakdown 3,734 reviews
5 Stars
2,977
4 Stars
573
3 Stars
123
2 Stars
30
1 Star
31
88%of customers recommend this product.
(
116 out of
132)
Customer Reviews for Samsung - Galaxy S25 256GB - Navy (Verizon)
Customer Rating
4
S25 is a great phone, but the camera is downgraded
on September 30, 2025
Posted by: SamFan
[This review was collected as part of a promotion.] I recently upgraded from the Galaxy S22 to the S25. Overall, the phone is noticeably faster and delivers a smooth, responsive experience across the board. Performance, display, and battery life are all excellent improvements.
However, the biggest disappointment is the camera. Photo quality — especially detail, sharpness, and zoom — feels like a step down compared to the S22. My older phone consistently produced better, more reliable shots.
📱 Verdict: Great upgrade in performance and speed, but a clear downgrade in camera quality.
Value
4
Response from Samsung USBy R&R Team, October 3, 2025
Hello there SamFan, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are finding enhancements in the processing power, battery life, and display quality of your device. We have provided a link to an article to assist you with the different camera settings and features of your device for the best possible photos and videos. We have also shared a link to a troubleshooting guide to assist you with any blurry or dark photos you are experiencing. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if this experience with your camera continues, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25
on September 30, 2025
Posted by: Butch55
[This review was collected as part of a promotion.] Great phone, would by again. One of the best phones I have ever owned. I have owned Motorola. Toshiba, other Samsung phones and by far the best phone I have ever owned.
Value
5
Response from Samsung USBy R&R Team, September 30, 2025
Hi there Butch55, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear you are finding this phone so superior for your usage and daily needs. We have provided a link to the compelte manual for your device to assist you in discovering additional features like Galaxy AI, and integrating new features in to your usage. We have also provided a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 30, 2025
Posted by: Momma40
[This review was collected as part of a promotion.] Love how easy they are to use and the AI feature is very useful
Value
5
Response from Samsung USBy R&R Team, September 30, 2025
Hi there Momma40, thank you for sharing your experience of your Sasmsung Galaxy S25 with us. We couldn't be happier to hear how much you are enjoying the features of Galaxy AI for a range of daily tasks. We have provided a link to the Samsung Support Team to offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features and it's really fa
on September 30, 2025
Posted by: Gravesforgalaxy
[This review was collected as part of a promotion.] I love my new Samsung galaxy S25. It has great features and is great for streaming and a little gaming. The A1 feature works better than the Samsung galaxy S22.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and light
on September 30, 2025
Posted by: YOMOMMA2
[This review was collected as part of a promotion.] Its a very fast phone that is light weight and take pretty good pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 30, 2025
Posted by: Karenchod
[This review was collected as part of a promotion.] A great product. I do not use AI. Larger screen is not always better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I got faked out by goons, said,Cremate,is paid!
on October 1, 2025
Posted by: CandyGram
The monitor i used in the Nursing Home x 6 weeks worked fast & dissiminated the Shopify Jimmy Buffet albums, with good sound. We JAMMED DURING THE NURSES LUNCHES.▪︎☆★♡♧◇◆
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on October 1, 2025
Posted by: QueenPlovessamsunggalaxy
[This review was collected as part of a promotion.] Galaxy AI is awesome the camera and all it's features is amazing the Themes and fonts are great. Love the Samsung Galaxy phones. I don't understand why all these kids think Iphones are so much better Galaxy phones are the best
Value
5
Written by a customer while visiting Samsung US