Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Navy (Verizon)
Average customer rating
4.7
(3,735 Reviews)
Rating breakdown 3,735 reviews
5 Stars
2,977
4 Stars
573
3 Stars
124
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
116 out of
133)
Customer Reviews for Samsung - Galaxy S25 256GB - Navy (Verizon)
Customer Rating
5
Phone has wonderful ai features.
on September 15, 2025
Posted by: whitetan412
[This review was collected as part of a promotion.] The new phone boasts an array of impressive features that will surely captivate users. Its advanced artificial intelligence capabilities promise a seamless and intuitive experience. Moreover, the device's innovative design is sleek, modern, and visually appealing to all. These improvements contribute to a superior mobile experience for everyone involved.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's Fine and ok
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Evolution with Standout AI IntegrationThe Galaxy S25 delivers exactly what Samsung promised—a refined flagship experience that builds meaningfully on its predecessor. While revolutionary changes are absent, the incremental improvements create a notably more cohesive device.The standout feature is undoubtedly the enhanced screenshot functionality. Samsung has transformed what was once a basic capture tool into an intelligent content extraction system. Combined with Perplexity integration as the default AI assistant, screenshots become genuine productivity assets. You can capture complex information, immediately query it, and receive contextual insights without switching apps.Galaxy AI shows promise but falls short of Perplexity's responsiveness and accuracy. While Samsung's native AI handles basic tasks adequately, Perplexity's real-time information access and superior natural language processing make it the clear winner for power users. The seamless integration between Perplexity and Samsung's screenshot system creates a workflow that genuinely accelerates information processing.Performance remains flagship-tier with the expected camera improvements and battery optimizations. The display continues Samsung's excellence in this category.The S25 won't revolutionize your mobile experience, but it represents Samsung's smartest AI integration yet. For users who value intelligent information capture and processing, it's a compelling upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product OS is quick and it has great features
on September 15, 2025
Posted by: Qster1
[This review was collected as part of a promotion.] I use this device to for business meetings, watching social media, and taking pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product 2nd buy
on September 15, 2025
Posted by: Newbie
[This review was collected as part of a promotion.] Still experiencing with Galaxy AI, it seems pretty neat with info given in return. Bought a 2nd one for my daughter and she loves it. Photo and video taking works really nice and clean. The ability to change message style is good to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is good for what it is.
on September 15, 2025
Posted by: Hmmmnoo
[This review was collected as part of a promotion.] I am not overly in love with the device. I don't feel that there has been much of an upgrade since the s10 that I upgraded from.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25. We know that upgrading to a new device after a period of time can come with a significant learning curve that can cause frustration. We have provided a link to the complete manual for your device to help you discover the full capabilities of your device and integrate the new features like Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4
S25 review
on September 15, 2025
Posted by: Ogtnasty
[This review was collected as part of a promotion.] So far I have to say at first size wise I thought It could be better. Yet with use of the phone I have become accustomed. Ai features are smooth and easy to use. User interface always is amazing. Ima Droid kind of guy. Light weight, easy to use with one hand and battery life is pretty nice. Overall would recommend to anyone out there.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on September 15, 2025
Posted by: DoctorRansom
[This review was collected as part of a promotion.] Absolutely fantastic phone love the features and the technology much faster processing power than the previous one. I use it for everything it's an absolute essential in my professional life and personal, also like that the screen is flat not curved like previous models, galaxy ai is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No Text Sound
on September 15, 2025
Posted by: Dee6408
[This review was collected as part of a promotion.] I like phone except I have no sound from incoming text. All alerts/notifications are on, but still no sounds.
Value
4
Written by a customer while visiting Samsung US