Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Navy (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,647 Reviews)
Open Ratings Snapshot
Rating breakdown 3,647 reviews
5 Stars
2,920
4 Stars
562
3 Stars
118
2 Stars
25
1 Star
22
85%of customers recommend this product. 
(
70 out of 82
)
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Customer Reviews for Samsung - Galaxy S25 256GB - Navy (Verizon)
Customer Rating
5 out of 5
5
A compact powerhouse of a phone
on April 2, 2025
Posted by: NeonGalaxy
[This review was collected as part of a promotion.] I originally got the Samsung Galaxy S25 to be my secondary work phone but it quickly became my primary daily driver because of the seamless actions across apps thanks to Google Gemini.
I love how thin and light the phone is while also being durable and fast as lightning. The Snapdragon 8 processor is fire and I really do love this thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Built Like a Beast, Shoots Like a Pro
on April 5, 2025
Posted by: Sycton
[This review was collected as part of a promotion.] As someone who spends most of the day in a machine shop, I needed a phone that could handle the heat — literally and figuratively. The Samsung S25 doesn’t just meet expectations, it crushes them.
This thing is a powerhouse. Between dusty conditions, loud machines, and greasy hands, the S25 keeps working flawlessly. I can jump between messages, photos, and part files with seamless actions across apps, and not once has it lagged or slowed down.
The camera quality is incredible, even in tricky shop lighting. Whether I’m documenting a precision job or snapping quick pics of tools or setups, the results are sharp and vibrant. And the audio eraser feature? Game-changer. Now I can record videos with clean sound even when the machines are roaring in the background — no extra editing needed.
Responsive, rugged, and refined — the S25 has earned its place in my daily workflow. It’s not just a phone. It’s the ultimate tool in my pocket.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 21, 2025
Hi Sycton, thank you for your feedback on your Samsung Galaxy S25. We absolutely love to hear that you are so pleased with the usage of your new phone, and are finding it so useful for the features of Galaxy AI for your louder work environment with videos. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung
on May 27, 2025
Posted by: Dh galaxy
from Los Angeles California
Expertise:Intermediate
Verified Purchase:Yes
Unfortunately its not working out for me a bit slow and has a slight glitch
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMay 28, 2025
Hey there Dh galaxy, thank you for your feedback on your Samsung Galaxy S25. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to troubleshooting guides to help you with the speed of your device. We have also provided a link to the Samsung Support Team. These experts can offer one on one assistance with the glitches you mention. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love love this phone !!! Best phone Ive ever had !
on June 8, 2025
Posted by: Canoman
[This review was collected as part of a promotion.] I mainly use my Phone for AI during my Sports Streaming Time in the morning...It really adds to the Audio Experience !!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Updates are seamless, phone picture quality is gre
on June 10, 2025
Posted by: MYPicturesrGr8
[This review was collected as part of a promotion.] I've had this phone for about 3 months and so far it has taken me across the pond and back with no issues. Certain apps can be slow but it's not because of the phone itself, rather its a combination of the service and app protocols that make them slow/difficult.
I'm Never down because of updates and I have a couple of security apps! Somehow they all seem to work together and I haven't had any issues on this front.
Overall great experience to date.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Gradual improvement.
on June 11, 2025
Posted by: Donquijote
[This review was collected as part of a promotion.] Battery life and responsiveness have been improved. The size also seems perfect for me. However, my brand new phone suddenly stopped charging via fast charge. It seems an intermittent problem.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJune 11, 2025
Hi there Donquijote, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear that you are pleased with the enhanced features and capabilities of your device. We have provided a link to the Samsung Support Team if you are ever interested in assistance with the charging speed or any additional features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best decision I've ever made!
on June 15, 2025
Posted by: Purplemonkeys00
[This review was collected as part of a promotion.] I purchased the s25 galaxy phone a couple months ago, and it by far the best purchase I've ever made, I can do my schooling and keep up with important tasks and messages. AI features are incredible along with the processing. It's fast reliable, slim and conventional, should of got the ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So fast and very compatible with TV Smart Samsung
on June 21, 2025
Posted by: Aimant
[This review was collected as part of a promotion.] Galaxy AI is very useful for translate and transcribe and works well with Samsung Buds. Phone S25 works very well with TV Samsung without Wifi. Samsung desk is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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