Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(3,734 Reviews)
Rating breakdown 3,734 reviews
5 Stars
2,977
4 Stars
573
3 Stars
123
2 Stars
30
1 Star
31
88%of customers recommend this product.
(
116 out of
132)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Posted by: Coop
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Love my phone, big upgrade from my Pixel 8! Its faster, smoother, lighter, more consistant, and similar battery. Camera software is the ONLY area the Pixel is better but with some tweaks you can make the S25 almost pixel level on pictures. I was nervous to go from Pixel to Galaxy but its been great! Dont underestimate the "more consistent", things always take the same amount of time, app opens in a second etc while the pixel sometimes its 1 second, sometimes its 10+ and frustrating. No frustrations on Galaxy yet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hi Coop, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that youa re finding this device to be smooth, fast, reliable, and to have a battery that can last all day with you. We have provided a link to an article to help you with the different camera settings and features of your device. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need
on October 22, 2025
Posted by: krush1978b
[This review was collected as part of a promotion.] My Samsung Galaxy S25 is an amazing phone for everything I need it for. It takes excellent photos and has great connectivity when out and about. The Galaxy AI is very intuitive, and it's great for watching videos.
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hi there Krush1978b, thank you for your feedback on your Samsung Galaxy S25. We love hearing that you are having such an excellent experience with your device, and that Galaxy AI has been so intuitive for your needs. Please, reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I've had Samsung phone for over 10 years. LOVE it!
on October 23, 2025
Posted by: RoNC2005
[This review was collected as part of a promotion.] I use Samsung for my phone, watch, 4 TVs in my house. Love the ability to stream, love the continuity from one device to another. Love quality and the amazing performance. Galaxy AI is IT!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 25, 2025
Posted by: Krob73
[This review was collected as part of a promotion.] I usually for streaming and playing games in school
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone that allows one to do lots
on November 12, 2025
Posted by: Kylebryan
[This review was collected as part of a promotion.] AI is the new way to go and we need to embrace it. Things are changing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick and Reliable
on November 23, 2025
Posted by: IslandGirl246
[This review was collected as part of a promotion.] It was about that time to replace my Galaxy S8...yes I know it was antiquated by now but it worked perfectly fine as it was and still is in good condition. Space was the issue coupled with speed and of course no further updates being pushed out. The switch was very timely and I absolutely love the new Galaxy S25. I was insistent that I repurchase an S series as I had no complaints whatsoever in the past with them. The new AI feature is an God send as it comes in very handy when in a bind and need to have information at a drop of a hat. Not to mention it's the new way forward in this technological era of doing business and gathering information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and I especially love the photo q
on November 25, 2025
Posted by: bjc223
[This review was collected as part of a promotion.] Galaxy AI is so easy to use in all searches. Overall functionality of the phone is the best ever! My family all uses a different brand and are always amazed at my picture quality.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Bjc223, we appreciate your feedback on your Samsung Galaxy S25. We love hearing how much you are loving the functionality of your device, and how helpful of a tool you are finding Galaxy AI. We would love to hear from you again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Veskoteque
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Upgraded my S22 to S25 in hopes for a better battery life. Let's see how long does it last.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, November 26, 2025
Hey Veskoteque, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are overall pleased with the usage of your new device, and the enhanced battery life. We have provided a link to the complete manual to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US