Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(3,732 Reviews)
Rating breakdown 3,732 reviews
5 Stars
2,976
4 Stars
572
3 Stars
123
2 Stars
30
1 Star
31
88%of customers recommend this product.
(
114 out of
130)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
5
I am satisfied.
on December 5, 2025
Posted by: Maximus21
[This review was collected as part of a promotion.] My samsung galaxy s25 takes everything about phone in a new level,the resolution it is amazing,the features and pictures are excellent.i always think twice before I recommend anything but I will recommend this phone to my friends,family and people I meet. It is a true masterpiece.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such an upgrade
on December 5, 2025
Posted by: Love41Shop
[This review was collected as part of a promotion.] One of the best features of my new Galaxy S25 is GALAXY AI. I can create images, ask for deep research on subjects I'm unfamiliar with and use it to enhance my social media experience. I get constant updates to make my phone easier to use and for an overall better experience. With my Galaxy S25, I don't have to use my laptop as much to conduct meetings, complete actions such as sign documents and so much more. I'm happy with my purchase and even more happier with all the new storage and added features.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Hello, sorry for late replay! I got my new cell phone Galaxy S25 128Gb (unlocked).
I'm very happy with my new phone! I still studying and check every day find something new! :)
I'm very happy with my new phone! I still studying and check every day find something new! :)
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera and battery life
on October 17, 2025
Posted by: RadioLabrat
[This review was collected as part of a promotion.] I use my phone for work-related apps heavily through the day, and the battery settings, particularly energy saver, never make me worry about the next charge.
Additionally, when combined with a beveled case, the phone (screen included!) is extremely durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I feel like I downgraded.
on March 16, 2025
Posted by: Jason
from Arizona
Expertise:Expert
I am truly disappointed. This is the S24 with less features. The Smart View case has been turned off. The dimensions of this phone are the same as the S24, however it is just a bit thinner 0.4mm, enough to not fit properly in S24 cases, otherwise the thinness of it is not noticeable. The Apps screen is one giant scrolling screen instead of the swipe left right pages and swipe up/down to go back to home screen. Really really disappointing. No noticeable battery life increase either.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hey Jason, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can take time to adjust to the changes in features and capabilities. We have provided links to some resources to help you with the exploration of the features of your phone, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
entire phone.
on November 12, 2025
Posted by: smith
i BEG of you: do NOT get this phone.
i wish i bought anything else.
MANDATORY to log into your phone with google, which you then have to upload your own private info just to verify yourself.
i wish i bought anything else.
MANDATORY to log into your phone with google, which you then have to upload your own private info just to verify yourself.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, November 12, 2025
Hi Smith, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We know how important your security of your device is to you every day, and needing to feel that your data is secure at all times. We have provided a link to the Samsung Support Team if you are interested in discussing ways to customize your device to feel comfortable using, and have the peace of mind that your data is secure. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love how the many new features this device has
on September 21, 2025
Posted by: Happymam
[This review was collected as part of a promotion.] I use my device for school and its amazing with the drawing assist and how it uses speak to caption for phone calls. I rarely use galaxy Ai but it was an amazing experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 pros and cons
on November 2, 2025
Posted by: Bamabladez84
[This review was collected as part of a promotion.] Im a lifelong GalaxyS/ Note user. With the upgrades to now one ui Samsung has perfected the user experience. Ai has been a great addition. My only complaint and suggestion for Samsung is to create the perfect phone by making a Smaller Ultra. I recently switched to the regular S25 due to the Ultra size. Users always add a case which makes the phone so inconvenient. But I have missed the Ultra cameras. A phone is like a wallet nowadays. The Ultra size just doesn't fit in half of my pants. Not to mention one hand use is almost impossible for average hands. Please Samsung give us a 6.3 6.4 Flagship with the best cameras. We dont need tablets in our pockets.
Value
4
Written by a customer while visiting Samsung US