Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(4,565 Reviews)
Rating breakdown 4,565 reviews
5 Stars
3,603
4 Stars
728
3 Stars
156
2 Stars
36
1 Star
42
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
3
Galaxy ai Samsung 25
on April 13, 2026
Posted by: TinaP22
[This review was collected as part of a promotion.] Galaxy ai i don't really use it. I think the phone is pretty smooth but one feature they need to bring back is where you can take a picture of a item and the smart camera will tell you exactly what it is. I believe they had it on the 23 and they really need to bring it back. The phone is acceptable but I cant wait to for my upgrade to a better phone. I also tried many times to have Google voice recognize my voice but it only lasts a little while. That's why its only getting 3 stars. Samsung needs to fix they're stuff.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hey TinaP22, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are pleased to hear that you are pleased with the processing power of your device. If you are looking to be able to identify objects we recommend exploring the Circle to Search feature available on your device. We have provided a link to the complete manual for your device to help you with this and additional features available on your device. We have also shared a link to the Samsung Support Team to assist you with the voice recognition on your device, and any additional questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on April 13, 2026
Posted by: Coop37
[This review was collected as part of a promotion.] Love my phone does what I need it to the ai is cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Runs out of room
on April 13, 2026
Posted by: JustAGurl80
[This review was collected as part of a promotion.] I use my device for personal use but I have a very busy life as a single mom. I am always getting warnings that my phone is almost out of space. No matter what I uninstall or clean a week letter I get the same error message saying im up to like 94-96% usage and its almost full. If everything is saving to a cloud and I dont have that many apps there has to be an issue. Also, the spell check changes entire sentences and words before you post or send something, often making no sense at all. The battery life is pretty good considering and I do like all the features of the phone.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hey there JustAGurl80, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how important the storage capacity of your device is to you for keeping the most important photos, videos, and apps on your device. We have provided a link to the Samsung Support Team to assist you with the storage of your device to help ensure you can keep everything you need. We appreciate youbeing a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on April 13, 2026
Posted by: VeeBeeBabii
[This review was collected as part of a promotion.] I love the sleek design of my galaxy s25. It has an amazing camera, it's durable, i've literally dropped it across parking lots, and it's still solid.No cracks no scratches. And it has so many other great features.I've had the phone for over a year and I still find new things. The galaxy AI is beyond amazing. At first I was very skeptical, like any time. It offered for me to use it.I was like, no, but now that i've gotten into it.It is the best thing ever.I love it so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and apeed
on April 13, 2026
Posted by: Esvcasm
[This review was collected as part of a promotion.] I use the Galaxy AI features all the time, specially to edit unwanted people or items from photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on April 13, 2026
Posted by: Androidproud
[This review was collected as part of a promotion.] I went from a Galaxy S21 to S25 & am happy with the upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome pc at your fingertips!
on April 13, 2026
Posted by: Nikki757
[This review was collected as part of a promotion.] I use my phone for everything I can can. Watching YouTube, playing Raid: Shadow Legends, texting, taking, social media, networking, checking email. I have fun using Galaxy AI to enhance photos, printing documents directly from my phone.
It is a powerful tool to have a small pc in your pocket to do almost every single thing you could do on your laptop or desktop.
It is a powerful tool to have a small pc in your pocket to do almost every single thing you could do on your laptop or desktop.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product. It has everything I need
on April 13, 2026
Posted by: Jenniejennjen
[This review was collected as part of a promotion.] My S25, is great. I use it fit Youtube for music and videos. Everything is perfect.
I also use my phone to watch HBO, Paramount+, etc and the picture and sound is excellent.
The Bluetooth connection is amazing. I have no issues with the connection or the sound.
I recommend this phone.
Value
5
Written by a customer while visiting Samsung US