Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,363 Reviews)
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Posted by: Anonymous
from chicago, illinois
Expertise:Expert
Verified Purchase:Yes
Birthday gift to my wife she had s21 now this s25 256gigs is a new upgrade for her. shes happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product too similar to s24
on February 18, 2025
Posted by: Mrbarter101
[This review was collected as part of a promotion.] I am just not sure what great qualities this differentiates itself from the s24. In fact the couple differences that I found, I streamlined in the s24 so I actually returned the phone.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey Mrbarter101, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how important it is to feel that you have made the best investment in a new device is to you. We hope you have found a device that meets and exceeds your expectations and is a joy to use every day for a range of tasks. Please, reach out to us again any time in the future with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Product Review
on March 27, 2025
Posted by: Cosart
[This review was collected as part of a promotion.] I enjoy my Samsung S25. It has downloaded all the apps I need with no problem and the speed of this device has not been compromised. The photo and picture quality is great. So much so....that I have purchased two smart TV's and are enjoying them also with the ability to connect my S25 to the Samsung TV+ ("seamless actions across apps")
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These features are amazing
on February 8, 2025
Posted by: LOLLLL
[This review was collected as part of a promotion.] Ok I LOVE the camera features the zoom and the product it's self the phone is so amazing and brilliant it's like a different phone from another universe it's amazing my 2 sons love playing games on it it works really well with that it loads fast and really just amazing this helps in everyday work and texting features dont even get me started
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on March 22, 2025
Posted by: Aeazy23
[This review was collected as part of a promotion.] I absolutely love my S25, it really is the best there is. The screen size is perfect, and looks amazing. The cameras take amazing photos, and it charges super fast. The AI is so cool, I love the eraser for the camera app, the circle to search. I love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Text app bad. Sound quality worse.
on June 3, 2025
Posted by: MonkeyMomRDA
[This review was collected as part of a promotion.] I do not use AI so it bothers me. I feel like the sound quality when listening to music, videos, etc. sounds more like static when it use to be clear. The text app that comes on the phone is missing MANY of the features I used on my last Galaxy S23 and S24 phones.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hey MonkeyMomRDA, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how valuable your phone is to you every day, and we are always happy to help our customers resolve any frustrations they are experiencing. We have provided a link to the full device manual to help you with the features in messaging you feel are missing or have been changed. We have also provided a link to a few articles to help you with the speakers of your device. Lastly, we have provided a link to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
As usual, Galaxy series doesn't disappoint!!
on June 12, 2025
Posted by: SamsungJoe
[This review was collected as part of a promotion.] From the opening of the box, I could tell this was a premium made product. It feels good in my hand. Light but heavy enough to know it is made well.
After powering on my S25, the transition was seamless, and I got started using Bixby and Galaxy AI right away. These tools are helping organize and be in control. I am on my phone alot using Twitter, playing TopWar, emails and text as well as streaming.
The screen is crystal clear as the dynamic AMOLED should be. The Now Review morning and night time review at the bottom of the lock screen is one of my favorite features as it helps organizing my day to day.
Very thankful and excited to continue with this device! Would recommend, 10/10!
Value
5
Written by a customer while visiting Samsung US
Posted by: Johnny
from Texas
Expertise:Expert
Verified Purchase:Yes
Honestly, the software on this thing, One UI, is just amazing! Seriously, Samsung has absolutely nailed the Android experience here. Everything feels so smooth, super customizable, and just works the way you want it to. From the slick animations to all the cool little features, using this phone is genuinely a blast. And with all the smart AI stuff integrated, it just makes everyday tasks so much easier and more fun. Samsung really went all out to make the software top-notch, and it totally shows. The S25 is a joy to have in your hand, all thanks to that sweet One UI.
But, and this is a big "but," as much as I rave about the software, it's getting harder and harder to ignore the cameras. While Samsung's smart processing does a good job making photos look decent, it's pretty obvious that they've been recycling the same old camera sensors, especially the telephoto and ultrawide, for like four years now. That telephoto lens? It's fine, but it really needs an upgrade a bigger sensor and better glass would make a huge difference to compete with what other phones are doing with zoom these days. And the ultrawide camera, while it gives you that wide view, often just doesn't capture the detail or handle low light nearly as well as a newer sensor could. It's like having a super-fast car with old tires; it just can't quite hit its full potential.
So, fingers crossed, I really hope Samsung gives the cameras a massive upgrade in next year's models. We're talking not just fresh new telephoto and ultrawide sensors that are bigger and better, but also, please, oh please, add a dedicated macro mode! Getting those super close-up, intricate shots is something a lot of people want, and it feels like a weird thing to be missing when everything else about the camera setup is so comprehensive.
Bottom line The Samsung Galaxy S25 is an awesome phone, mostly because of how incredible One UI and the overall software are. It's a great phone for everyday life and pretty much nails everything you throw at it. But if Samsung wants to stay on top of the phone game, they seriously need to give those cameras some much-needed love. A major refresh for the telephoto and ultrawide, and a macro mode, would be a huge step in the right direction!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 19, 2025
Hi there Johnny, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so thrilled to hear that you are loving the enhanced features of One UI 7. We have provided a link to an article to help you with the different camera settings and features of your Galaxy S25 to help capture the best possible photos and videos. We have also provided a link to the Samsung Support Team if you ever have questions about this or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US