Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,363 Reviews)
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Posted by: HGass
from NC
Expertise:Expert
Verified Purchase:Yes
Really good phone so far. No problem whatsoever and been using for almost a month now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on July 15, 2025
Posted by: Bert7ie
[This review was collected as part of a promotion.] Wonderful phone works well love all the features Samsung Galaxy AI does the job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I think it needs some more work.It's not what I th
on July 31, 2025
Posted by: Fairchild
[This review was collected as part of a promotion.] In the AI I don't like it very much on this phone.It's not as good as Google or when you use.Hey google is better than gemini
Value
1
Response from Samsung USBy R&R Team, July 31, 2025
Hey Fairchild, we appreciate you sharing your thoughts about your Samsung Galaxy S25. We understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to the Samsung Support Team and your complete manual to help you with the settings and capabilities of your device, and assist you directly if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Galaxy Phones.
on August 15, 2025
Posted by: NeNe904
[This review was collected as part of a promotion.] I love how easy it is to use the Galaxy AI. It can answer any question, find anything you want. Just absolutely love it. I use my phone to stream TV shows, listen to all my music and my podcasts. I will NEVER switch from the Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with one very annoying con
on August 22, 2025
Posted by: JD12345hkdijdn
[This review was collected as part of a promotion.] Phone size is perfect, screen is great, phone is mostly snappy with the occasional hiccups here and there but great otherwise. Fingerprint reader is great, but facial recognition is really not good especially in low light environments. The one thing that bothers me most about this phone is the battery. SOT and standby time are terrible and really ruin the experience. I don't use much of Galaxy AI but love the photo eraser feature.
Value
4
Written by a customer while visiting Samsung US
Posted by: Veronica
from San antonio Texas
Expertise:Beginner
Verified Purchase:Yes
Great phone very user friendly durable great features and memory
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok phone
on February 18, 2025
Posted by: genX71
[This review was collected as part of a promotion.] I went from a Galaxy s22+ to a Galaxy s25. This new phone works ok. It doesn't blow my mind and as of yet hasn't changed my life for the better. It's just ok. One thing that bugged me was the black version was only available as a Samsung web exclusive.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hi GenX71, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are initally pleased with the overall functionality of your new device. We have provided a link to the full device manual to assist you in discovering additional features of Galaxy AI that can further enhance your experience with your phone every day. We also have some great videos available online to help you discover additional features of your phone. Lastly, we have provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It’s is a excellent product and easy to use
on February 19, 2025
Posted by: RRLove52
[This review was collected as part of a promotion.] This new version to is another plus and added stars to the library of Samsung devices. I love the added features and the way they work. Easy to use with great quality. The AI feature is amazing and the extra things a person can do with photos and videos adds to why it’s a better phone to purchase. Plus the great deals and offers are always worth it.
Value
5
Written by a customer while visiting Samsung US