Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,362 Reviews)
Rating breakdown 2,362 reviews
5 Stars
1,889
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
81 out of
92)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Posted by: Vanessa
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Love the color of the phone. It feels great in the hand and very light weight. Initial setup took way too long. Please have mercy and simplify setup. I miss the days when I could simply insert sim chip and dial.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 9, 2025
Hey there Vanessa, thank you for your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with the usage and feel of your device in your hand. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Phil
Verified Purchase:Yes
My S23 was better.
Camera on S25 not the greatest.
Phone on S25 keep freezing.
Persistence pops on S25.
Camera on S25 not the greatest.
Phone on S25 keep freezing.
Persistence pops on S25.
Response from Samsung USBy R&R Team, September 8, 2025
Hi there Phil, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important your phone is to you every day, and we would love to help you troubleshoot the frustrations you mention experiencing with your device. We have provided a link to an article to help you with the different camera settings and features of your new device. We have also shared links to assist you with the speed and freezing of your device, as well as the pop ups you mention. We have lastly shared a link to the Samsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US