Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,363 Reviews)
Open Ratings Snapshot
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product. 
(
82 out of 93
)
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Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
5 out of 5
5
AMAZING PHONE
on August 21, 2025
Posted by: ProButt
[This review was collected as part of a promotion.] This new phone is amazing, really fast loading times and smooth gameplay. I mainly use my phone for gaming and this phone is amazing in mobile gaming. The Galaxy AI feature is also amazing, helps with my pictures and note taking and also writing emails for work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 21, 2025
Posted by: 80submarie
[This review was collected as part of a promotion.] I live the camera on this phone. I also love how smooth everything is. Everything juts blends together.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features.
on August 21, 2025
Posted by: MizzzLaine
[This review was collected as part of a promotion.] I dont use the AI too much besides looking up about stuff to get information about or to figure out how to use the things I find or to find prices for the stuff I come across. I play a lot of games on my phone also. Which it always has great features and everything is just so clear and its never anything bad I have came across. I definitely will have this phone for as long as I can.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is great.
on August 22, 2025
Posted by: Edsa255
[This review was collected as part of a promotion.] I really have like this product and it is worth what I have pay for. The Galaxy AI slao is really helpful.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 22, 2025
Hey Edsa255, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear how pleased you are with the usage of your phone, and that you are finding Galaxy AI to be helpful to you for a range of daily tasks. We have shared a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My galaxy is awesome and super fast
on August 22, 2025
Posted by: Macaroni0521
[This review was collected as part of a promotion.] My galaxy is rightchous super fast and has alot of gaming memory
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 22, 2025
Hi there Macaroni0521, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear how pleased you are with the usage of your device, and finding it so great for your favorite games. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone upgrade
on August 21, 2025
Posted by: WolfGodRyan
[This review was collected as part of a promotion.] I recently upgraded my old phone to the s25 for work purposes.
So far, the new features such as AI and Samsung health have been a great upgrade and I just love them.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 22, 2025
Hi there WolfGodRyan, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We are so pleased to know you are having such a great experience with your device, and finding it so useful for your work needs. We have provided links to resources to help you further discover your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S- series setting the standard
on August 22, 2025
Posted by: Lowlander
[This review was collected as part of a promotion.] Stepping incrementally yet forcefully forward as always, samsung's s 25 appropriately carries the weight of reputation. This device may as well have been designed for galaxy ai and thrives in use with Gemini. The price tag is hefty as ever but this reviewer believes if one is going to by something nice, might as well pay top dollar for the best and subsequently care for it like an investment.
No bias here, samsung is the industry standard and everyone knows, including the "competition ".
With this iteration of the s-series one can and should expect the bar to be set comfortably and respectably above the rest.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A truly premium android experience
on August 22, 2025
Posted by: RexDonamesswiff
[This review was collected as part of a promotion.] I’m an iOS user. But for the money I spent on the Samsung galaxy AI product, it’s a bargain. The wallet feature is handy. Some of the pre installed Samsung specific app are useful - not bloat. If you decide to go with an android based phone model, I’d strongly recommend Samsung for best results.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 22, 2025
Hi there RexDonamesswiff, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are enjoying the usage of your new device, and finding the change from one operating system to another to not be too frustrating or difficult. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you directly if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
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