Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,363 Reviews)
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
5
The Samsung s25 is a master piece of a phone.
on August 6, 2025
Posted by: ItFigures
[This review was collected as part of a promotion.] The Samsung S25 is an absolute joy to use. While it's a stellar piece of hardware with a gorgeous display and phenomenal performance, it's the seamless integration of Galaxy AI that truly makes it feel like the first genuinely smart phone.
The AI isn't just for show; it's a proactive partner. I've been particularly impressed with its new "Contextual Shortcuts" feature. For instance, when I get a text message with an address, the phone doesn't just show a map link—it offers a shortcut to "Start Navigation" or "Check Traffic" directly in the notification, without me having to open an app. It's a small detail that saves a ton of time.
The camera system is equally brilliant. The new "AI Focus Lock" has made taking photos of my kids and pets so much easier. It intelligently tracks the subject and keeps them in perfect focus, even when they're moving unpredictably. The photos I've taken are consistently sharp and vibrant, and the editing tools are powerful yet intuitive, allowing me to make professional-looking adjustments in a snap.
Performance is buttery smooth, thanks to the custom-tuned Snapdragon 8 Elite chip. Multitasking is a breeze, and I've yet to encounter any lag, no matter how many apps I have open. The battery life is also surprisingly good, with the AI-powered power management system learning my usage patterns to stretch out every last bit of juice.
In a world of incremental updates, the S25 feels like a true leap forward. Thank you all for making an incredible phone!
The AI isn't just for show; it's a proactive partner. I've been particularly impressed with its new "Contextual Shortcuts" feature. For instance, when I get a text message with an address, the phone doesn't just show a map link—it offers a shortcut to "Start Navigation" or "Check Traffic" directly in the notification, without me having to open an app. It's a small detail that saves a ton of time.
The camera system is equally brilliant. The new "AI Focus Lock" has made taking photos of my kids and pets so much easier. It intelligently tracks the subject and keeps them in perfect focus, even when they're moving unpredictably. The photos I've taken are consistently sharp and vibrant, and the editing tools are powerful yet intuitive, allowing me to make professional-looking adjustments in a snap.
Performance is buttery smooth, thanks to the custom-tuned Snapdragon 8 Elite chip. Multitasking is a breeze, and I've yet to encounter any lag, no matter how many apps I have open. The battery life is also surprisingly good, with the AI-powered power management system learning my usage patterns to stretch out every last bit of juice.
In a world of incremental updates, the S25 feels like a true leap forward. Thank you all for making an incredible phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, seamless transfer from older S series
on August 6, 2025
Posted by: Miadia
[This review was collected as part of a promotion.] Really enjoy my new S25. It was an easy and quick transition from my older s series phone. There's a few upgrades in the apps, picture, and AI assistant. I've had it a bit over a month now, and I have had no issues or concerns with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new galaxy 25 is a master at customisation
on August 6, 2025
Posted by: Blueskyyocean
[This review was collected as part of a promotion.] It is always interesting to see the innovation in mobile technology. The new features, particularly the artificial intelligence capabilities, seem quite promising. These galaxy AI features provide exciting possibilities for various applications. The integration of this technology could significantly enhance user experiences. Overall, the advancements show great potential for the future of mobile devices. It has everything you need to complete any task you throw at it. It is by far the best of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products have alot of Features
on August 6, 2025
Posted by: SexyTee
[This review was collected as part of a promotion.] I love my galaxy i use it for streaming, playing games and taking pictures
Value
5
Written by a customer while visiting Samsung US
Posted by: tfauves
Verified Purchase:Yes
My least favorite Galaxy device so far. Normally I'm very excited for a new device but this one feels like a downgrade and I'm come from a Note 10. I will say the screen is nice and bright on the S25 but the new UI is blah and the so called AI features are lame and mostly a marketing thing. The camera pro mode is the only saving grace for taking images that are not washed out or over processed. If I was to do it over again I would purchased an old Note 10 from a reseller.
Response from Samsung USBy R&R Team, August 7, 2025
Hi Tfauves, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We know that new devices can take time to discover the full capabilties, integrate them in to your usage, and align the settings to your preferences. We have provided a link to the complete manual for your device, and to the Samsung Support Team to assist you with the discovery of your device, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The time I switched was HORRIBLE.
on August 7, 2025
Posted by: Samsung4ever
[This review was collected as part of a promotion.] So like 3 years ago I switched away from Samsung. Had the first edition flip3, think that's what it's called. Before I had every version of the S's 1-10, which the S7 active was by far the best INDESTRUCTIBLE didn't even need a case. Anywho I now have the s25...EVERYTHING back to normal. The phone is lighting fast, security amazing, blends all my devices aimlessly. If anyone's on the fence, trying to decide, go with s25. Comparing to Pixel6&7, Motorola fold (razor). This are the ones I unfortunately tried. So glad to be back on the S series. Only complaint would be accessing the tool bar/settings when you have to drag from top corner, kinda a pain with a case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has amazing features
on August 7, 2025
Posted by: Realone13
[This review was collected as part of a promotion.] My new Samsung galaxy s25 is amazing it has all the features that I need and I use it for my everyday use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy S25 is a huge step up
on August 7, 2025
Posted by: SpiffiestNitwit
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is a huge step up from it's predecessors, sleek design, great UI, accesibility and customization, as well as being fairly cheap for a smartphone of this quality. It is definitely the best decision I have made on purchasing a phone.
Samsung Wallet has been a game changer for me, sending money to my family or girlfriend has never been easier, it also saves my IDs, DLs, and Boarding Passes for when I am traveling.
The design simple, yet incredibly well-made. The cameras work phenomenally, and always have wonderful quality to the pictures and it never fails to help me save those memories, without taking up too much of my storage!
I sometimes use Galaxy AI to fact check myself when I am writing, or if I need a quick answer to a question I have, and so far it has not failed me. I was skeptical at first, and usually double checked on Google, but so far it has not steered me in the wrong direction.
The Galaxy S25 has not failed me, and I am not disappointed or regretful in my purchase in any form. Definitely a 5/5 for me. And this is just the beginning for Samsung, I believe they will come out with even better products in the future.
Value
4
Written by a customer while visiting Samsung US